Jim Ellis Mazda Marietta

Service to 2010 Mazda Service was completed in a few hours, staff was friendly and helpful and the waiting room was comfortable with drinks and snacks available. As has al Service was completed in a few hours, staff was friendly and helpful and the waiting room was comfortable with drinks and snacks available. As has always been the case, my experience was great....! More

customer service Mike the dealer was fantastic. He was very empathetic and listened to all my needs. He also took my needs into consideration. Thank you Mike Mike the dealer was fantastic. He was very empathetic and listened to all my needs. He also took my needs into consideration. Thank you Mike More

Fantastic Communication Doug Aldridge set the expectations and delivered. He was kind enough to take the time to teach me certain functions of the infotainment system and kep Doug Aldridge set the expectations and delivered. He was kind enough to take the time to teach me certain functions of the infotainment system and kept me updated as to the status of my car. More

Jim Ellis staff were extremely helpful. I have a old Mazda Protégé, 1992 and the people have help me rehabilitate the car in a cost effective manner. Terrence Myers has been excellent to I have a old Mazda Protégé, 1992 and the people have help me rehabilitate the car in a cost effective manner. Terrence Myers has been excellent to work with. Keith Paulk is an excellent mechanic. More

Best dealership I’ve been to I love coming to get services here. Everybody from receptionist to technician and managers are all professional and genuinely nice they do a really go I love coming to get services here. Everybody from receptionist to technician and managers are all professional and genuinely nice they do a really good job. Every time I leave my car feels a little bit better. No service is skipped out on (I.E. complimentary washes) no dishonest encounters to where I feel like I have to double check anything. I don’t even mind waiting for extended amounts of time if I have to. That’s how good they are and I’ve been through it with mechanics and up charges so I know good when I see it. More

Good service Staff very friendly and professional. Service done very well but can be timely. Beautiful facility, refreshments provided and great customer service. Staff very friendly and professional. Service done very well but can be timely. Beautiful facility, refreshments provided and great customer service. I would recommend this location to others More

Always the best My service at Jim Ellis Mazda Marietta is always great. Easy to make an appointment online, I am greeted upon arrival, service is timely, accurate, an My service at Jim Ellis Mazda Marietta is always great. Easy to make an appointment online, I am greeted upon arrival, service is timely, accurate, and cost reasonable, and the new waiting area is well equipped so I can work or relax. More

great experience! Very nice and comfortable waiting area, I was able to work like if I were at the office! I’m glad they move to new location. Very nice and comfortable waiting area, I was able to work like if I were at the office! I’m glad they move to new location. More

Top Draw Service I came in for my maintenance visit, this time 30k miles. Terrence was my service tech. He kept me inform every step of the way. He suggested services I came in for my maintenance visit, this time 30k miles. Terrence was my service tech. He kept me inform every step of the way. He suggested services my husband, who wasn't with me, were not prepared to move forward with, no problem, no pressure. Terrence printed out the recommendations for me to discuss with my husband. The waiting area and amenities create a very welcoming and relaxing environment. The showroom is nice. We moved from the Boston area 3 years ago & this where I take my Mazda3 & likely where I'll buy my next Madza. More

New car sales I had a good experience in the purchase of a 2019 CX5. The price agreed on was a fair price. Marion Gilbert did an excellent job and is very informed I had a good experience in the purchase of a 2019 CX5. The price agreed on was a fair price. Marion Gilbert did an excellent job and is very informed about Mazda vehicles. I will recommend them to others More