Jim Ellis Mazda Marietta

Eddie is the best I keep coming back because Eddie in the service department is absolutely the best and very helpful I always ask for Eddie. Thank you Eddie for everyt I keep coming back because Eddie in the service department is absolutely the best and very helpful I always ask for Eddie. Thank you Eddie for everything and I greatly appreciate all Eddie does More

Not happy Leased a new vehicle and turned in my old leased vehicle. Was instructed to cancel my ast two payments on my old lease as they were on auto pay as the Leased a new vehicle and turned in my old leased vehicle. Was instructed to cancel my ast two payments on my old lease as they were on auto pay as they would pay it off as part of my new lease. Come to find out they did not pay and payments were late and put a blemish on my credit record. I have called and spoke with 5 different people. They say they will call back and never do. Still has not been resolvedm More

Customer Service Rahjan Randall sales rep. His knowledge was remarkably impressive. Why I returned. Professionalism of entire staff was a surprise and welcom. They wo Rahjan Randall sales rep. His knowledge was remarkably impressive. Why I returned. Professionalism of entire staff was a surprise and welcom. They work as "family" More

Great Dealership and Service I recently had the pleasure of doing business with Mike Fresquez while looking to purchase what was originally a certified pre-owned Mazda 3. While te I recently had the pleasure of doing business with Mike Fresquez while looking to purchase what was originally a certified pre-owned Mazda 3. While test driving and talking through my wants with Mike, he was able to research and locate a new 2018 Mazda 3 at a nearby dealership in my preferred color combination with a higher trim and options packages than the original pre-owned vehicle I was interested in, all for a lower price! They were able to get it on the lot within a couple hours, and I happily purchased it. Needless to say, I was very happy with his diligence in finding the perfect car for me. I had a great experience, and would definitely recommend him and the rest of Jim Ellis Marietta to any friends looking for a new car! More

Excellent service provided I would have given 5 stars as ALMOST all the staff was attentive, courteous and professional, but one woman that handed me the copy of the sheet where I would have given 5 stars as ALMOST all the staff was attentive, courteous and professional, but one woman that handed me the copy of the sheet where the services performed were stated was very inattentive and dismissive. However, my interaction was minimal so I'm not sure if she was having a bad day, although at 8am in the morning is difficult to find oneself in such situation. Then again, since my interaction with this person was minimal I don't see any big of an issue for me to come back when my next service is required. More

Professionals I very much appreciated the professionalism of Mike and the other people in the sales team. They were knowledgeable about the cars, eager to help us, I very much appreciated the professionalism of Mike and the other people in the sales team. They were knowledgeable about the cars, eager to help us, and pleasant to deal with. The straightforward Manor they approached our interest was refreshing, particularly in comparison to the blatant sales tactics used at many other dealerships. The sales team was also very transparent as to their pricing. They printed out a detailed offer for me at my request. I find it hard to believe, but many other dealerships will not do that More

Great service team I purchased a Chevy Equinox and within a few days had to get it serviced b/c one of the spark plugs went bad ( not their fault - probably would have e I purchased a Chevy Equinox and within a few days had to get it serviced b/c one of the spark plugs went bad ( not their fault - probably would have eventually happened). The team immediately took care of the problem and even gave me a loaner car for the day so that I didn't have to wait around. Pete and the entire team were fabulous. More

Great deal I got the car I wanted at a great price. I never felt pressured to make a decision or to pay for features I didn't need. I got the car I wanted at a great price. I never felt pressured to make a decision or to pay for features I didn't need. More

Excellent all around! Service center is very comfortable and the employees are extremely professional and kind. I would definitely recommend this dealership to friends and Service center is very comfortable and the employees are extremely professional and kind. I would definitely recommend this dealership to friends and family. Great job! More

My experience I had a very pleasant experience with Hilton Young. He was very patient and knowledgeable about the vehicle. He answered all my questions thoroughly a I had a very pleasant experience with Hilton Young. He was very patient and knowledgeable about the vehicle. He answered all my questions thoroughly and I never felt rushed. Best of all he treated me respectfully and took me seriously even though I was a young buyer! More