Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Eddie Goins was great as always!! I can feel safe knowing Pa Great service with Eddie Goins and Patrick Bowser!! These guys are great! I always come to them knowing my car is safe! Thank you so much! Great service with Eddie Goins and Patrick Bowser!! These guys are great! I always come to them knowing my car is safe! Thank you so much! More
Svc review Arrived slightly late due to traffic, but was seen as soon as I arrived estimate was given and final total came in slightly under estimate. Job finish Arrived slightly late due to traffic, but was seen as soon as I arrived estimate was given and final total came in slightly under estimate. Job finished ahead of schedule. Overall. experience was excellent More
VIP swrvice I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting ar I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting area. My service advisor soon came to tell me what repairs were needed and other recommended services. Friendly conversation, good advice, he answered my questions. I was able to quickly have all work done while I waited. More
Best Mazda Dealer in Metro Atlanta They got the issues with my car taken care of quickly. There was one rattle that I can reproduce, but they would not fix it because they could not he They got the issues with my car taken care of quickly. There was one rattle that I can reproduce, but they would not fix it because they could not hear it while driving, which was frustrating. This is a rattle that is well known in the Miata community. More
First Oil change Everyone was friendly and welcoming. Great experience overall. The only glitch that could use improvement is this: When I bought my CX-5, the sal Everyone was friendly and welcoming. Great experience overall. The only glitch that could use improvement is this: When I bought my CX-5, the sales guys said I receive the free first oil change at FIVE thousand miles. And the notification on the screen counted down to 5k miles and said “due for service”. But upon arriving at Jim Ellis Mazda, the Service Rep said that was incorrect, I should have it done at SEVEN thousand or 7,500 miles. He suggested I come back - but sorry, I’m busy and made arrangements. He was just thinking it would save me my free oil change for a few thousand more miles, trying to help me out. But - had I known this earlier, I may have considered it. You might want to look into this Disconnect between the sales and service areas re: first oil change. Is it 5k or 7k? What does Mazda recommend? Thanks, Larry More
Mazda 3 for my son And we were looking for a new car with all of the latest features for my son who is a senior in high school. We needed the basic capabilities and the And we were looking for a new car with all of the latest features for my son who is a senior in high school. We needed the basic capabilities and the advanced features like Blindspot monitoring, assisted breaking, heads up display, adaptive cruise control, back up camera , Etc. And Michael helped us navigate the various options available to us, and help us finalize the car. It was a great experience overall. More
Awesome service Brunno made the car buying experience so pleasurable and was extremely accommodating from working on price to driving vehicle home for me to the small Brunno made the car buying experience so pleasurable and was extremely accommodating from working on price to driving vehicle home for me to the small details like fuel tank of gas and Mazda key chains. More
Best salesman ever Beautiful facilities, straightforward experience. But the salesman was the best of all! Mike clearly loves the car and made me very comfortable. He ex Beautiful facilities, straightforward experience. But the salesman was the best of all! Mike clearly loves the car and made me very comfortable. He explained every single detail with a smile in his face. I will definitely recommend him. More
Excellent customer service. Knew I was going to buy my car there after the first text from Mike F. My fiancé and I received the best service in every way imaginable. The drinks Knew I was going to buy my car there after the first text from Mike F. My fiancé and I received the best service in every way imaginable. The drinks and snacks in a very beautiful and comfortable setting was such a treat. The whole trading and buying experience took less than 3 hours. More
Quick, friendly service and awesome waiting area! Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet sect Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet section. Also had nice coffee and snacks. I was very comfortable while waiting. Check out was easy. They also washed my car for free. All the way around, I give it 5 stars. More