Jim Ellis Mazda Marietta

Professional, knowledgeable, friendly Mike was best car salesman I’ve ever dealt with! A model for others. No pressure. Very eager to meet my needs. It was a very smooth transaction Mike was best car salesman I’ve ever dealt with! A model for others. No pressure. Very eager to meet my needs. It was a very smooth transaction More

Once again..... I’m very pleased. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. More

Recall Work Called & made appt. Arrived on time. My CX-9 was taken immediately. Was seated in the waiting area. Tech Mgs. came out & reviewed reason I was there. Called & made appt. Arrived on time. My CX-9 was taken immediately. Was seated in the waiting area. Tech Mgs. came out & reviewed reason I was there. After a timely wait my Mazda was ready. I signed the paperwork & was on my way. Only regret, no one tried to sell me a new Mazda. More

Stellar Service Your sales person is the Front of the house, and no better person to represent such a great product like Mike Fresquez. Mike took great care to se Your sales person is the Front of the house, and no better person to represent such a great product like Mike Fresquez. Mike took great care to set up best time for me to come visit with him, followed up to confirm, anticipated my arrival and had the car ready to be viewed and driven. Mike took the time to demo all the car’s features, How it applies to my needs and can be most efficient for my daily use. The care and concern to display it seemed genuine and true to his nature. He respected my wishes and expectations which insured a smooth transaction that seemed hassle free and effortless. Mike won my Business & all whom are in the market for a vehicle for years to come. The difference between purchasing on the spot or not, boils down to being Assisted by such an exceptional professional. Thank you so much Mike! A mention also goes to The financing department in the clear outlined communication that facilitated the choice of my best available options. Mazda Jim Ellis Marietta morning 10 out of 5 stars! More

Very Good I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready for another car I will return to Jim Ellis Mazda. More

Excellent service, friendly and helpful staff. Excellent service friendly, helpful, and knowledgeable staff. Eddie let me know how long it would take, why the items were needed and the total cost. Excellent service friendly, helpful, and knowledgeable staff. Eddie let me know how long it would take, why the items were needed and the total cost. Got a call when the car was ready, and all went well!! More

Good Through Purchase, Although Post Wasn't We had a great car buying experience including onsite discussions, test drives, price negotiations, trade-in value, and questions/answers. The actual We had a great car buying experience including onsite discussions, test drives, price negotiations, trade-in value, and questions/answers. The actual purchasing experience was great and easy overall. It was one of the best and fastest car buying experiences we had to that point. After the purchase, we have been inundated with emails, calls, and texts on all facets of the purchase. They have included multiple survey requests, questions on our trade-in, and calls from various people at the dealer and Mazda organization. This has gone from seeking feedback to harassment as it occurs multiple times a day for the last two weeks. It will definitely weigh in the next time we decide to purchase a vehicle. More

Wonderful Service and Waiting Area Everything is wonderful except for the woman at check out. Believe her name is Robin. Always has a bad and unprofessional attitude with everything. N Everything is wonderful except for the woman at check out. Believe her name is Robin. Always has a bad and unprofessional attitude with everything. N More

Work was completed in a timely matter. So far my car is running good. Everything that was done to my car was explained to me. Terrence was professional and kept me updated on the progres So far my car is running good. Everything that was done to my car was explained to me. Terrence was professional and kept me updated on the progress of the work. More