Jim Ellis Mazda Marietta
Marietta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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my car had a recall and it was handled by JE Mazda Marietta. I scheduled service, they ordered the replacement part and when I showed up they had it replaced within an hour. great service, great facility. keep I scheduled service, they ordered the replacement part and when I showed up they had it replaced within an hour. great service, great facility. keep up the good work. More
Thanks for the test drive, the good overview of the amenities available on the CX-5, and the friendliness of your greetings. We look forward to future inte for the test drive, the good overview of the amenities available on the CX-5, and the friendliness of your greetings. We look forward to future interactions. More
Very helpful Roosevelt assisted me when I came in to get my floor & cargo mats, as well as cargo cover installed. They washed the car & filled up the gas tank to Roosevelt assisted me when I came in to get my floor & cargo mats, as well as cargo cover installed. They washed the car & filled up the gas tank to boot! I just purchased the car on Saturday so Roosevelt went through several of the features with me. He was extremely helpful, very friendly & personable! Thanks for making it such a great experience! More
recall Airbag recall my first scheduled appointment was cancelled because they did not have the recalled airbag in stock. This is the only service I have had Airbag recall my first scheduled appointment was cancelled because they did not have the recalled airbag in stock. This is the only service I have had at the dealer. More
Your sales person made the experience wonderful The training we got was great. I believe we can use the safety equipment to remain accident free. The time he took to train us could have been used to The training we got was great. I believe we can use the safety equipment to remain accident free. The time he took to train us could have been used to work with another customer. Thanks. More
Top notch overall service Walked in last week to test drive a certified 2018 per-owned. Was planning on test driving more vehicles, but that’s another story...was definitely im Walked in last week to test drive a certified 2018 per-owned. Was planning on test driving more vehicles, but that’s another story...was definitely impressed by the personalization and friendliness of the entire team, from sales to finance. Rahjan was the best “sales” guy I’ve came across in the dealership business. The gentleman in finance I worked with was great, however I can’t recall his name. I walk away from pushy sales people and move on to the next dealership but not the case here. Accommodating, friendly, personable, not pushy. First time owning a Mazda, partly due to the great staff. I’ll be using this location exclusively for service only because of how the staff made me feel. Give Rahjan a promotion! More
Incredible Experience This was my first time buying a car and Roosevelt made it a smooth and easy experience. Everyone at the dealership was extremely polite and helpful! This was my first time buying a car and Roosevelt made it a smooth and easy experience. Everyone at the dealership was extremely polite and helpful! More
General service Very polite from the minute I pulled up. Complete walk around of the car and prompt service. Fantastic facility with amenities and Very clean. Highly Very polite from the minute I pulled up. Complete walk around of the car and prompt service. Fantastic facility with amenities and Very clean. Highly Recommended! More
Not the best experience I scheduled an appointment and still waited for 2 hours. I called to make sure I’d have a loaner vehicle available and when I got to my appointment I I scheduled an appointment and still waited for 2 hours. I called to make sure I’d have a loaner vehicle available and when I got to my appointment I was told they could not provide me with a vehicle for the service I had scheduled. Wish I had known when I scheduled the appointment so that I could have made other arrangements. 1 1/2 hours in I was told my breaks looked a bit worn and I was asked if I wanted to take care of that. My answer was no I was not about to wait any longer when I had scheduled an appointment and had been denied a loaner vehicle. The person who checked my vehicle in seemed to be in a bad mood that day. He was not very friendly at all. More
Quick and easy, no games I test drove a car, decided I wanted to discuss purchase price, was handed a sheet that had my out the door price on it. The price was well below what I test drove a car, decided I wanted to discuss purchase price, was handed a sheet that had my out the door price on it. The price was well below what I was expecting to pay. No games or pointless haggling. The salesman Marion was very knowledgeable and nice. I highly recommend this dealership. More