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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,085 reviews

April 25, 2019

Always a pleasure. Friendly and courteous staff. The premises are immaculate. The waiting area is comfortable with plenty of drinks and snacks. Having service done on More

by tom_ruiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
April 25, 2019

Great Experience! Leased a 2019 CX5 through Mike Fresquez. Mike made the entire trade-in and lease entirely open and worked hard to complete the deal in short time. Mi More

by MCFALLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2019

Sales great / Service rather poor The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would no More

by jimfcampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2019

Bought a new car Dominick Cutts did a great job throughout the sales process. We are very pleased. There was a lot effort to explain the process to a first time buyer More

by dnsummersiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Cutts
April 24, 2019

Amazed in Auburn! This is our second service at Jim Ellis Mazda in Marietta, GA. Our service writer, Doug was aware that our service would be a few hours. We were provi More

by ZoomZoomMazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was so nice. She let my toddler play with a toy train. Family friendly. Ckean restrooms and changing table!, Doug Aldridge
April 23, 2019

Doug Rocks! Be sure to ask for Doug, he is the best! He really tries to make it fit within your budget. He always has ideas about how to get the more expensive wo More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
April 23, 2019

Fantastic. I’ll be back in 5000 miles Eddie took fantastic care of me. He was friendly and professional, and he kept me updated in a timely fashion in regards to additional work and pricin More

by MALEIGHYORK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2019

Poor service Failed to complete the job. Left antenna in front seat, did not address the moisture in break light housing, did not put cover on break light housing More

by jimfcampbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019 -

Jim Ellis Mazda Marietta responded

Dear Jim, My name is Daryl NeSmith . I'm the General Manager at Jim Ellis Mazda of Marietta and I wanted to get in touch regarding your DealerRater review. We're very sorry to hear about your experience, and want to do everything we can to make things right. Please contact me so that we can discuss this further and work towards a resolution. I agree 100% that Mike is a superior salesman Sincerely, Daryl NeSmith

April 22, 2019

Purchased used Mazda We purchased a 2016 Mazda CX-5 and worked with Jackie Burns. She was an absolute pleasure to work with and would highly recommend her! It was the best More

by RENEE.WOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Burns
April 22, 2019

Felt like family! From the time I walked in to the time I walked out I felt at home. Marion is absolutely awesome at what he does!!! I would recommend him to all my fam More

by Kenetralchandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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