Jim Ellis Mazda Marietta

Outstanding Service The Jim Ellis Mazda Marietta team does it again! Having to get my vehicle serviced a lot sooner than scheduled due to my extensive travels. Mike Vlasq The Jim Ellis Mazda Marietta team does it again! Having to get my vehicle serviced a lot sooner than scheduled due to my extensive travels. Mike Vlasquez- my salesman- adjusted my appointment to one within my schedule restrictions. Exceptional service, courteous well mannered Service crew, efficiently completed work in a timely manner. Excellent communication detailing services provided & to be accomplished during visit. Guest lounge attendant greeted each client individually & offered beverages & snack though already accessible-& complimentary! pleasant atmosphere, sharp slick looking interior, spacious tv & work spaces! Stellar ALL around! Thank you More

An overall good experience I went to the dealership service center twice this past week to have some minor work done. I primarily worked with Joey, but all of the staff were att I went to the dealership service center twice this past week to have some minor work done. I primarily worked with Joey, but all of the staff were attentive, professional, and courteous. I received a quote for a service that I intend to get a second opinion for to confirm their recommendation, but they got the other items taken care of and even washed my car both times. I would return in the future. More

Disappointed Your cars are made with such attention to detail so my expectations were high bringing my Mazda 3 in for its first service. My consultant, Jeremy, see Your cars are made with such attention to detail so my expectations were high bringing my Mazda 3 in for its first service. My consultant, Jeremy, seemed to have his mind somewhere else. He forgot to include my coupon initially. After the service, I had to ask him twice to reset the wrench dashboard light--that should have been done before the car was returned to me. The complimentary "$49 value carwash" was done poorly--the body was cleaned well, but the wheel rims were not cleaned. I am extremely disappointed. I travelled 35 miles one-way, out of my way, to fulfill warranty requirements to get service level that I could have got at Express Lube and Discount Tire. More

Best dealership This is the best dealership I’ve been to with any of my cars. My next car for sure will be a Mazda. Service team is amazing. Don’t try to up sale on a This is the best dealership I’ve been to with any of my cars. My next car for sure will be a Mazda. Service team is amazing. Don’t try to up sale on anything which makes me trust them way more. My car always drives better when I leave. I’ve never had to return for anything or feel the need to complain. very efficient and extremely professional and helpful team. More

The customer service is great! The staff always make sure they can accommodate and last minute changes or later arrivals for service assistance. This is one of the reasons I don’t g The staff always make sure they can accommodate and last minute changes or later arrivals for service assistance. This is one of the reasons I don’t go anywhere else. Awesome! More

Perfect in every way We came in just a couple hours before closing to test drive a new CX-5. We intended to purchase the vehicle at another dealership, but Dominick and Ra We came in just a couple hours before closing to test drive a new CX-5. We intended to purchase the vehicle at another dealership, but Dominick and Rahjan went out of their way to accommodate us and get us the vehicle we wanted at a great price. As soon as we walked in the dealership, we were met with smiling faces and incredibly friendly employees. This was hands down our best car buying experience. 10/10 would recommend Jim Ellis Mazda Marietta! More

Well....anyway Had two bad experiences with the the telephone drones trying to schedule an oil change...they tried to sell me brake service on a six month old vehicl Had two bad experiences with the the telephone drones trying to schedule an oil change...they tried to sell me brake service on a six month old vehicle...both times! Called back straight to the service advisor and booked the service.Showed up for appointment and was told I was not scheduled but they did it anyway...good job! More

Outstanding Service This place is really great, I use it for scheduled maintenance. Quick service, ride to work and back while the car is being worked on. Nice people, gr This place is really great, I use it for scheduled maintenance. Quick service, ride to work and back while the car is being worked on. Nice people, great attitude. Thank you. More

Excellent Experience Great car buying experience. My salesman, Brunno, was friendly, knowledgeable, and overall great. He answered all my questions and seemed to really ca Great car buying experience. My salesman, Brunno, was friendly, knowledgeable, and overall great. He answered all my questions and seemed to really care that I got the right car. More

Enjoyed my experience Had a really good buying experience - the sales approach was neither rushed nor pushy. They worked with me to find the exact type of car I needed. Had a really good buying experience - the sales approach was neither rushed nor pushy. They worked with me to find the exact type of car I needed. More