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Jim Ellis Mazda Marietta
Marietta, GA
2,085 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,085 reviews
May 10, 2019
service Center has always done quality work When I made my appointment and requested a courtesy car; I was not told that I needed the declaration page of Ins. I had standard proof of Ins. Allie When I made my appointment and requested a courtesy car; I was not told that I needed the declaration page of Ins. I had standard proof of Ins. Allie was very professional and went an extra step to notify Pete,her manager of the situation. I appreciate that Allie and Pete went above and beyond to assist me with getting the courtesy car. My family and I currently own 3 Mazdas and we have been customers for approximately 13 years.. More
by THOMPSON2351
Verified Customer
May 09, 2019
Helpful service Doug went the extra mile to help get a part fixed for me. It was not something I had come in for but he got me a good deal Doug went the extra mile to help get a part fixed for me. It was not something I had come in for but he got me a good deal More
by FSTUMMY
Employees Worked With
Doug Aldridge
May 09, 2019
Fixed my key fob issues no problem Bought online some supposed OEM replacement fobs and blank keys to get cut and programmed. Turned out they ones I got were junk and one was not progr Bought online some supposed OEM replacement fobs and blank keys to get cut and programmed. Turned out they ones I got were junk and one was not programmable. Other was useless too. They managed to get a new transponder key cut and working plus one of the fobs and fixed my old fob back into working order so there is a good backup key now. All for a reasonable price and excellent service. Kudos in order and I will make them my dealer now over the previous one in Roswell that was just meh! More
by Greenerguy
Employees Worked With
Doug Aldridge
May 09, 2019
Great service This was a great place to buy a car. The staff was friendly and courteous during the entire process. Overall, this was a great experience for me! This was a great place to buy a car. The staff was friendly and courteous during the entire process. Overall, this was a great experience for me! More
by SJSMITH96
Employees Worked With
May 08, 2019
Excellent I had the pleasure of working with Eddie in service. My experience delightful. He was Kind, Attentive, informing and courteous. He goes the extra Mile I had the pleasure of working with Eddie in service. My experience delightful. He was Kind, Attentive, informing and courteous. He goes the extra Mile! More
by TCRMASON
Employees Worked With
May 08, 2019
Great Experience From the onset, this dealership and Jackie Burns in particular made selecting the right model very easy. She was most professional and patient during From the onset, this dealership and Jackie Burns in particular made selecting the right model very easy. She was most professional and patient during the entire process. I highly recommend Jim Ellis Mazda Marietta and especially Jackie! More
by BradC
Employees Worked With
Jackie Burns
May 08, 2019
Convenient The salesman listened when I expressed that I had time restraints. The whole experience accommodated my limited time frame. I was very pleased and I The salesman listened when I expressed that I had time restraints. The whole experience accommodated my limited time frame. I was very pleased and I love my new Miata. More
by MRSSABARNES
Employees Worked With
May 07, 2019
5 stars The reason for this rating was because they were very professional and for the quality of work, the price was very reasonable compared to the other pl The reason for this rating was because they were very professional and for the quality of work, the price was very reasonable compared to the other places I been to. More
by Jwhite23
Employees Worked With
May 06, 2019
Great experience. As always Great service and quality work on my car. I have nearly 110,000 miles on my Mazda 3 and it still drives like new. I have all my service done at Jim El Great service and quality work on my car. I have nearly 110,000 miles on my Mazda 3 and it still drives like new. I have all my service done at Jim Ellis, even oil changes. The staff is friendly courteous and extremely helpful. They don’t oversell. And they keep their promises More
by DEAN
Employees Worked With
May 06, 2019
Excellent Hilton gave excellent customer service and was well knowledgeable about the vehicle. If he was not aware of a feature on the car he knew where to find Hilton gave excellent customer service and was well knowledgeable about the vehicle. If he was not aware of a feature on the car he knew where to find the answer. More
by navypeachtree
