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Jim Ellis Mazda Marietta
Marietta, GA
2,086 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,086 reviews
May 16, 2019
Friendly service with timely updates Mr. Goines was my service representative and explained service items needed now as well as those that could be performed at a later date, which helped Mr. Goines was my service representative and explained service items needed now as well as those that could be performed at a later date, which helped in budgeting. He also kept me informed of the status and was friendly and professional in doing so. More
by ap
Verified CustomerEmployees Worked With
May 16, 2019
Friendly, clean I had an appt and they got right to work. Mr Goins was friendly and professional. If you all were located somewhere with less traffic, I would conside I had an appt and they got right to work. Mr Goins was friendly and professional. If you all were located somewhere with less traffic, I would consider purchasing a new Mazda! More
by MsSteela1
May 15, 2019
Cool! Price is reasonable and nice staff! Malcolm is a good man, I enjoy talking with him and the process of neogtiating with them. Good experience there Price is reasonable and nice staff! Malcolm is a good man, I enjoy talking with him and the process of neogtiating with them. Good experience there More
by zh37922
Employees Worked With
Malcolm Stokes
May 14, 2019
Awesome place with awesome people ! I purchased my first car Mazda CX5 here and I was taken care well by Daryl and Tos . The amazing duo made my purchasing easy and provided a wonderful I purchased my first car Mazda CX5 here and I was taken care well by Daryl and Tos . The amazing duo made my purchasing easy and provided a wonderful exoeriende. More
by rikkavivek
Employees Worked With
Daryl NeSmith
May 13, 2019
Doesn’t value customers time Oil change with an appointment took more than two hours with a ridiculous price. Other dealerships have you in and out in 20 minutes that’s service. W Oil change with an appointment took more than two hours with a ridiculous price. Other dealerships have you in and out in 20 minutes that’s service. With your new facility customer service has declined significantly. More
by a10z
May 13, 2019
Best car buying experience! Making the 63 mile trip to Jim Ellis Mazda in Marietta was well worth the trip. Mike did an excellent job helping me with my questions and concerns th Making the 63 mile trip to Jim Ellis Mazda in Marietta was well worth the trip. Mike did an excellent job helping me with my questions and concerns through email and phone conversations. This made the process super smooth and painless when I arrived at the dealership. Thanks Mike, this was the best car buying experience I have had! More
by cjphilli1
Employees Worked With
May 13, 2019
They are the best The service department is very customer centric. We have had wonderful service for the last 9 years with our old car, and look forward to many more wi The service department is very customer centric. We have had wonderful service for the last 9 years with our old car, and look forward to many more with the new one. More
by KBMaz
May 13, 2019
Like family Every time I step into this dealership, I feel like family. They’re efficient, kind, and care about their customers! I was thoroughly impressed by the Every time I step into this dealership, I feel like family. They’re efficient, kind, and care about their customers! I was thoroughly impressed by the speed and quality of their work. More
by shelbimn
May 10, 2019
3rd Mazda, 2nd Jim Ellis purchase Very satisfied with the Jim Ellis Mazda experience. Mike Frezquez was great to work with. Very informative and not your stereotypical car salesman. Very satisfied with the Jim Ellis Mazda experience. Mike Frezquez was great to work with. Very informative and not your stereotypical car salesman. Service after the sale was fantastic. Beyond satisfied with our Certified Pre Owned CX9. More
by MIKE K
Employees Worked With
May 10, 2019
Regular scheduled maintenance Scheduled the regular maintenance with the MyMazda app which makes setting up appointments very easy. After consultation with my service advisor, tech Scheduled the regular maintenance with the MyMazda app which makes setting up appointments very easy. After consultation with my service advisor, technician recommended new front breaks. This added less than a hour to the total time required and very reasonably priced. Happy with the experience and will be back next month for the scheduled maintenance on our other Mazda. More
by Mazda Tom
Employees Worked With
