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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,086 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,086 reviews

May 29, 2019

Wonderful experience The best experience I have ever had at a dealership. There was no pressure to buy from the sales person and they were willing to work with me. More

by richanda.pearigen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Richanda.pearigen! Thank you, and have a fantastic day!

May 29, 2019

Great staff! Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls prom More

by MR.COKER.EHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Jim Ellis Mazda Marietta responded

Mr.coker.ehs, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 29, 2019

Another good service This is the fourth time going to Marietta Mazda and I had nothing but good service. Eddie Goings knew what I was there for, he kept me up to date abou More

by Tazzbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please give us a call. We're always happy to help!

May 29, 2019

Overall experience My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed More

by Bromom94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means so much to us! We appreciate your business and look forward to your next visit!

May 29, 2019

Great Service The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I wi More

by KRISALLEN0729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith, Peter Uko
Jun 06, 2019 -

Jim Ellis Mazda Marietta responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2019

Very nice lobby. First time at the new lobby. Love it! Was there for a recall on the wiper. Glad that I was able to have service on Memorial Day. More

by sherpruitt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Worked w josh in service
May 31, 2019 -

Jim Ellis Mazda Marietta responded

Sherpruitt, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

May 27, 2019

Quick and easy 😀 I dropped my 2018 Mazda 6 Touring off and picked it up within about an hour. Everyone was very pleasant and knowledgeable. I will be back. More

by Alejoalx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
May 29, 2019 -

Jim Ellis Mazda Marietta responded

Hello there, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything we can do for you. Take care.

May 27, 2019

Great service and fair pricing Doug Aldridge is a great service writer. He seemed to know exactly what the trouble with the brakes was before a technician even looked at the car. He More

by DWCOOL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
May 29, 2019 -

Jim Ellis Mazda Marietta responded

Hello there, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out if there's anything we can do for you. Take care.

May 26, 2019

great staff very friendly Have dealt with Jim Ellis Mazda for years. Staff excellent and friendly. Takes care of car maintenance with excellent service. Wait time is usual More

by HONERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Michael Bender
May 29, 2019 -

Jim Ellis Mazda Marietta responded

Hello, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out! Take care.

May 24, 2019

Great, quick service Been coming here for years and Doug always gets me in and out as fast and inexpensively as possible. He’s good at explaining what needs to be done and More

by NICOLE.FILE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
May 25, 2019 -

Jim Ellis Mazda Marietta responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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