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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,086 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,086 reviews

June 17, 2019

First new car in 15 years I don’t buy cars very often, but am so glad I got my CR-5 at Jim Ellis. I love everything about it. A great experience. More

by liveman00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Jim Ellis Mazda Marietta responded

Congratulations on your new vehicle! We're happy to hear Mike was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

June 16, 2019

Excellent Sales Help from Mike Fresquez! For the last three days my wife and I (with help from my son and daughter-in-law) worked with Mike Fresquez to buy a new car. He was kind, knowledgeab More

by clyde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Jim Ellis Mazda Marietta responded

Clyde, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please don't hesitate to reach out!

June 13, 2019

Not too long I had to have my airbags replaced because of a recall. I would recommend having an annual service at the dealer. The lobby was nice and comfortable.. More

by Vaja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Uko
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear, Vaja! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 13, 2019

Great Experience Service department is always excellent. Doug Aldrige is always courteous., very through and best customer service always. Quality work always and e More

by DAYTONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us, Daytona! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 13, 2019

Buying Experience Very pleased with the service at Jim Ellis. Everyone was very nice, especially since I did not look like a “buyer” with my dog in tow. Marion was ve More

by caroljohn2727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure the managers name and didn’t see him in website. He was from Liberia, Nestor Diya
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

Carol, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

June 13, 2019

It was good! It was a good experience. Everyone was very nice and explained everything very well and answered all my questions! Gave it 4 starts because they took More

by MARIAGONZALEZ18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

June 13, 2019

Above and beyond Service guys always go above and beyond!! This is why I purchased Mazda again after having driven one for 12 years. Appreciate all yall do :0) More

by kelsbabycakes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2019

Expensive Repairs Eddie did a great job in the service department a little taken back by the extensive price of the repairs. 13 year old Miata, repair was = to the va More

by Stleo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

June 13, 2019

Exceptional service, Jim Ellis Mazda, Marietta, GA Sales consultant (Mike Fresquez), Financial manager (Harvey), Parts (Todd), all professionals, made my Miata buying exp More

by Rocketman37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

We work hard to stand out among the rest! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

June 13, 2019

Always great service Friendly and efficient when getting my oil changed or minor problems fixed on my Mazda 6. Eddie went above and beyond and was going to put my new hub More

by PCRUMLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Jun 15, 2019 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

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