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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,086 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,086 reviews

August 14, 2019

Friendly good service Mike is friendly and responsive. Worked with me for my needs and budget. Was helpful in explaining features. I recommend him and the dealership for v More

by penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

Jim Ellis Mazda Marietta responded

Thanks, Penny! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 13, 2019

Helpful and efficient Anytime I go in for service, the service department is efficient and helpful. The service is always done well and my car is left clean and ready to go More

by shelbimn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith
Aug 16, 2019 -

Jim Ellis Mazda Marietta responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We sincerely value your business and look forward to your next visit!

August 13, 2019

CX5 First Service Service here is top notch. This is my 5th Mazda, all serviced exclusively at Jim Ellis Mazda Marietta. Everything is always explained well, prices see More

by PGKESSLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Aug 14, 2019 -

Jim Ellis Mazda Marietta responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

August 10, 2019

I had a stress free experience purchasing my new car This was our first time in a Mazda dealership and driving a Mazda. My husband and I were impressed with the interior and tech packages on the Cx5. I More

by nv7401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
Aug 14, 2019 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2019

Mazda 3 I did not get an updated mileage sticker for the oil change. The months where changed but not the mileage. My car was not washed or vacuumed More

by Princess 99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall any names
Aug 10, 2019 -

Jim Ellis Mazda Marietta responded

Hello, we appreciate you taking the time to give us your feedback. If you would like to discuss this further, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.

August 08, 2019

Trust them Always get my Mazda serviced here. 14 years old and runs great. Never had a problem. Trust what Eddie says I need. He doesn't try to sell me something More

by BETTYAPT
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2019 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

August 07, 2019

Great Help He work with me on getting my cars service at the last minute & provide me with good quality services. He is always available when needed. More

by STARB729
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 08, 2019 -

Jim Ellis Mazda Marietta responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

August 07, 2019

A great total experience- Cw I met Smith; very friendly and informative. The service was great the waiting area was great; I’ll definitely be back. I was very impressed with The w More

by Cwood170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Smith
Aug 09, 2019 -

Jim Ellis Mazda Marietta responded

Your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

August 07, 2019

Great Experience Exceptional service as always! Every time I have service done on my car I’m always pleased with the results! Everything was affordable and the service More

by TNA22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Gowder , Peter Uko
Aug 08, 2019 -

Jim Ellis Mazda Marietta responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 06, 2019

Respectful and fast. The work on my car was performed quickly - something that can be hard to do on a Saturday. Additionally, since I like washing my own car, I requested More

by RMWHITE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2019 -

Jim Ellis Mazda Marietta responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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