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Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,068 reviews
March 14, 2020
Great service.Doug was so helpful explaining what I had done.he is so courteous and knowledgeable So enjoy working with him always.also your building and waiting area is exceptional. done.he is so courteous and knowledgeable So enjoy working with him always.also your building and waiting area is exceptional. More
by PCWHITLOW22
Verified CustomerEmployees Worked With
Doug Aldridge
March 13, 2020
Good stuff. I appreciate Doug and his expertise. Awesome help. The service can be a bit quicker based on my experience at lexus and honda. They check you out within the hour for regular maintenance. help. The service can be a bit quicker based on my experience at lexus and honda. They check you out within the hour for regular maintenance. More
by shobshiv
March 13, 2020
Excellent service department. They are very thorough. The customer service representatives are knowledgeable and will explain the work that is done so you understand it. The customer service representatives are knowledgeable and will explain the work that is done so you understand it. More
by EWELLY
Employees Worked With
March 11, 2020
Most important thing for me is they honor their quote price for reasonable days. Yes it took more time in paying than deciding to buy. price for reasonable days. Yes it took more time in paying than deciding to buy. More
by harish1126
Employees Worked With
March 11, 2020
Wasn’t pleased with service. Went in for oil change, brake light warning light on, and infotainment issues, particularly maps not loading in cold weather. First question - would you like to buy apple pl brake light warning light on, and infotainment issues, particularly maps not loading in cold weather. First question - would you like to buy apple play for $400? Ended up getting a update at no charge but didn’t fix the issue, still the infotainment system reboots several times on cold mornings. Since come to learn it is a sign of a weak battery. The service visit ended up costing me 400 for brakes and another 600 or so for filters, etc. Felt totally violated. Won’t come back. More
by r10seys
Employees Worked With
Don’t remember
March 04, 2020
I was recommended here and to Mike Fresquez who was absolutely amazing! I will recommend them over and over again, just like they were to me! This was my first time actually buying a new car, and the e absolutely amazing! I will recommend them over and over again, just like they were to me! This was my first time actually buying a new car, and the experience was so smooth and stress free!! And I love my new Mazda! More
by tjdowning12
Employees Worked With
March 04, 2020
I was satisfied overall. Comfortable environment with drinks and snacks and friendly staffs. But, I am curious what technician checks for about "complimentary multiple points inspection". I noticed that drinks and snacks and friendly staffs. But, I am curious what technician checks for about "complimentary multiple points inspection". I noticed that the level of coolant is lower than minimum but it never been top off. More
by KENCHAI910
Employees Worked With
Doug Aldridge
March 03, 2020
This dealer was very professional, and took the time to address all my concerns. They worked with me ensuring the car satisfied me, gave competitive pricing, and helped get me a good deal on the financing address all my concerns. They worked with me ensuring the car satisfied me, gave competitive pricing, and helped get me a good deal on the financing. More
by gatordan82
March 02, 2020
Eddie is an Exceptional Service Manager. Whenever I need any type of service done to my car, he takes the time to explain the situation & process. any type of service done to my car, he takes the time to explain the situation & process. More
by LAWELLS58
Employees Worked With
February 29, 2020
My husband and I had a great experience with the team at Mazda Marietta. We were greated by Ivan C, our sales rep, as soon as we entered the building. Throughout our buying experience, Ivan was courteous, a Mazda Marietta. We were greated by Ivan C, our sales rep, as soon as we entered the building. Throughout our buying experience, Ivan was courteous, accommodating, knowledgeable (e.g., car specs, warranty, etc) and patient. He was abe to work with his manager to get us a great price as well! Ivan, his manager and the finance guy stayed over an hour after closing to ensure we completed the sale. My husband and I had a hassle free and wonderful experience at Mazda of Marietta and would highly recommend them. More
by BAMAKYE84
Employees Worked With
Ivan C, sales rep
