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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,066 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,066 reviews

December 23, 2023

Nicely explained and given details about various trims and models which made my decision easy for selection More

by divye14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

December 23, 2023

We had our first oil change and car inspection. It was a wonderful experience from the start to the finish . Everyone was helpful and professional. I’m very impressed by the inspection video w More

by paddybozena
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anjanie Waddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thank you for sharing your experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 23, 2023

Eduardo was great and efficient. I did have to haggle to get my preferred price but my dealer was kind and delivered my car timely. More

by frachrear
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eduardo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2023 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for your business! Take care!

December 22, 2023

Smooth process. Transparent and great customer service. We felt absolutely taken care of by Noel. More

by Connorjudsongarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noel Bernard
Dec 24, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

December 22, 2023

I went in one morning and was in need of assistance. Mr. Langford was incredibly rude to me and every question I had was answered with a very condescending tone. He made me seem like I was a bother to h More

by Moemoeisthebest2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Conley Langford III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2023 -

Jim Ellis Mazda Marietta responded

Moemoeisthebest2001, we are so disappointed to learn of this situation you have described. I'm not sure what the situation was. You listed service visit as your reason for visit and Mr. Langford doesn't work in service. Either way please contact me and I would like an opportunity to serve you. Daryl NeSmith General Manager daryln@jimellis.com 770-792-4539

December 22, 2023

Noel is very professional, friendly and knowledgeable. He took his time and answered all our questions. Would definitely recommend him. More

by Kristel
Recommend Dealer
Yes
Employees Worked With
Noel Bernard
Dec 24, 2023 -

Jim Ellis Mazda Marietta responded

Hi Kristel, your comments keep us motivated and working hard for all our guests. At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

December 21, 2023

Sagar P was great. Very helpful and knowledgeable especially about the car’s interactive system with my phone. More

by jenozzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jim Ellis Mazda Marietta responded

Hi Jenozzi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 21, 2023

Worked through a great deal with Sagar Patel in a new CX-5. Sagar was easy to work with, responsive, and didn't try to play any games. Just a straight shooter. If you're looking for a new Mazda, ask for More

by Scottwl38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conley Langford III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sagar Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

December 16, 2023

From the moment you walk in everyone is extremely willing to help you out. I’ve always worked with Mike Fresquez because he truly goes above and beyond for you. I highly recommend Mike for your next purchase More

by k.mcfalls91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Jeter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 16, 2023

This was my first experience with Mazda. Noel truly is an easy-going salesman. He listened and didn’t pressure me. Noel was responsive and available as needed. I appreciated his knowledge an More

by tanyabarrett381
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Robu
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno and Conley, Noel Bernard
Dec 18, 2023 -

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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