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Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,068 reviews
April 14, 2020
Truly professionals and with an outstanding customer centric approach. They listened carefully and delivered exactly what I wanted and with a great price. Highly recommend giving them a chance to earn y centric approach. They listened carefully and delivered exactly what I wanted and with a great price. Highly recommend giving them a chance to earn your business. I’m planning to service my new car with them and will for sure continue to do business with them. Thank you Jim Ellis Mazda Marietta for a great buying experience ! More
by royan1973
Verified Customer
April 09, 2020
Excellent customer service. They were busy and it took a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years a while for them to finish with my car, but I didn't mind the wait. The new remodeled waiting area is such a big improvement from what they had years ago. More
by Alejandra
Employees Worked With
Doug Aldridge
April 09, 2020
I had an issue with the wheels on my Mazda 6. Eddie Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the servic Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the service Eddie and Jim Ellis Mazda provides. More
by phillip.lucas
Employees Worked With
April 09, 2020
SERVICE I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated on the situation too. More
by chuck.davis
Employees Worked With
April 08, 2020
Always pleasant and friendly! The service is always completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. More
by ROBECIA1987
April 07, 2020
Professional, good customer service, very responsive to questions and concerns. I've gone here for service several years on my CX5 and always feel treated with respect. questions and concerns. I've gone here for service several years on my CX5 and always feel treated with respect. More
by LKDUDLEY
April 07, 2020
Very friendly. No haggling. Would have been five stars but it was a typical lengthy transaction. Before coming out I was under the impression it would have been MUCH faster. but it was a typical lengthy transaction. Before coming out I was under the impression it would have been MUCH faster. More
by Jswann30
April 04, 2020
We came in not sure of which model but through excellent guidance we were led to the right vehicle. Miguel in finance is superb, so were Daryl and Paul. I will recommend Jim Ellis Mazda of Marietta to my f guidance we were led to the right vehicle. Miguel in finance is superb, so were Daryl and Paul. I will recommend Jim Ellis Mazda of Marietta to my family and friends. More
by CHESSONTB
April 03, 2020
Great customer service!!! Always satisfied.Service is always precise,friendly,fast and thorough. I leave the dealership feeling satisfied. My mazda feels like it’s new again! always precise,friendly,fast and thorough. I leave the dealership feeling satisfied. My mazda feels like it’s new again! More
by jenniferkeener31
