Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,068 reviews
May 05, 2020
My 2014 Mazda CX-5 is the 3rd Mazda I have purchased from Jim Ellis. I have never had my cars serviced anywhere else because of my confidence in the work they do, and the polite and kind way I am treated by Jim Ellis. I have never had my cars serviced anywhere else because of my confidence in the work they do, and the polite and kind way I am treated by Eddie and Doug. The new facility is clean, shiny, comfortable, and has delicious goodies. I enjoy having my car maintained there. More
by MARYANNLONGSHORE
Verified Customer
May 04, 2020
Very friendly. Work was done exceptionally well. I will definitely go back for all my car needs. I like the fact that they took the time to make sure all my questions where answered. definitely go back for all my car needs. I like the fact that they took the time to make sure all my questions where answered. More
by Billymills1680
Employees Worked With
Other Employees :
Doug Aldridge, Keith Paulk, Peter Uko, Rose Shuck
May 04, 2020
Great until Financing Wait Everything about the buying experience (test drive with Mike F.; questions/negotiations on price with Tos) was excellent until we came into the dealer Everything about the buying experience (test drive with Mike F.; questions/negotiations on price with Tos) was excellent until we came into the dealership to finish the financing. We were asked to complete the financing paperwork online, which we did and we had told Tos that we would be in around 5:30 pm but when we got there around 5:15 they took another couple into the finance office who had not even begun the financing process. This added more than an hour of wait time to our visit. We were under the impression that we would be able to come in and sign the paperwork and drive off with our new car. Bruno killed some of our wait by a very thorough review our our new Miata but the extra time of waiting did not sit well with either of us. Especially since we still had work to do once we returned home over 2.5 hours later. We understand the pandemic is impacting things but we should not have been bumped when they knew we were on the way. Would buy from dealer again but would not tolerate being skipped over again. Hopefully this was a one time flaw that they will take into consideration for future consumers. More
by leonardreeves
May 03, 2020
Problem free visit and in the recent past it has not always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this dealer have been better. More
by Ron.Rizzardi
Employees Worked With
Marin Dejour Smith, Rose Shuck
May 02, 2020
Great service. A little pricey but very nice customer service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. More
by genevaf49
Employees Worked With
Doug Aldridge, Rose Shuck
April 30, 2020
Great service. Listened well, understood our situation and were able to tailor made the offer to something in our budget. It was so good that we ended up buying 2 mazda’s cx5 grand touring and were able to tailor made the offer to something in our budget. It was so good that we ended up buying 2 mazda’s cx5 grand touring More
by GABOPASCUAL1
Employees Worked With
Ivan (dont have last name here with me)
April 29, 2020
Doug was extremely helpful and understanding through the entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can help it. More
by Matt
Employees Worked With
Doug Aldridge
April 29, 2020
I have been buying cars from here for many years. I have leased 2 cars and purchased 2 cars from them. Mr. Young is always helpful with whatever help I need. leased 2 cars and purchased 2 cars from them. Mr. Young is always helpful with whatever help I need. More
by pcash433
Employees Worked With
April 29, 2020
Dealership was honest, efficient and i would definitely go back for a third purchase from them! Hilton could Not have made the transaction any easier!! go back for a third purchase from them! Hilton could Not have made the transaction any easier!! More
by stevereeder67
Employees Worked With
April 27, 2020
Excellent service from the minute we pulled into the parking lot! Jazzy was extremely helpful and knowledgeable of all the cars. So much in fact, she sold us on a car that wasn't even on the lot! The en parking lot! Jazzy was extremely helpful and knowledgeable of all the cars. So much in fact, she sold us on a car that wasn't even on the lot! The entire staff was all smiles and very positive. They had a great balance of being welcoming and friendly while remaining safe with social distancing. More
by Kam
Employees Worked With
Jazzy, Miguel, Tores
