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Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,068 reviews
May 23, 2020
I bought my car from this dealership and get my routine service done here as well. It has always been a good experience! I recently interacted with Mr Maron Smith in the service department. He was very per service done here as well. It has always been a good experience! I recently interacted with Mr Maron Smith in the service department. He was very personable and professional. More
by cw
Verified CustomerEmployees Worked With
Marion Smith
May 23, 2020
This was the most awful experience I’ve had since root canal. The staff was rude and disrespectful not to mention uninformed and unqualified. I was without a car for almost four days for a dead battery. canal. The staff was rude and disrespectful not to mention uninformed and unqualified. I was without a car for almost four days for a dead battery. More
by DZK721
May 23, 2020
Have been going to same service person since I purchased car 10 years ago which is what I appreciate, meaning this is a stable dealership car 10 years ago which is what I appreciate, meaning this is a stable dealership More
by 3WEEGEE
Employees Worked With
May 23, 2020
Great service experience! Doug Aldridge is the best! Made us fell welcomed reall deserves a raise!⭐️⭐️⭐️⭐️⭐️ Hilton young set everything up and Doug saw to our every concern. I couldn’t have been better trea us fell welcomed reall deserves a raise!⭐️⭐️⭐️⭐️⭐️ Hilton young set everything up and Doug saw to our every concern. I couldn’t have been better treated. Great job!!! More
by Joe Hudak
May 21, 2020
I want to extend special appreciation to Marion Gilbert for expediting the purchase and delivery of my Honda Accord on yesterday. He helped us in a timely and expert fashion throughout the process. I was for expediting the purchase and delivery of my Honda Accord on yesterday. He helped us in a timely and expert fashion throughout the process. I was having trouble progressing in the process before he got in.atruprofessional and cares about honoring the word of the dealership!! He did not allow any obstacles to prevent him from finalizing the deal and delivering my vehicle on yesterday, even though he had to personally drive almost 3 hours to get it to me!! I hope he is valued, because he made a dream come true for my sister and I !! Thanks, Linda Strowbridge Cynthia Ware More
by cynthia8
Employees Worked With
May 21, 2020
Very clean and professional establishment to get my car serviced. Waiting area is nice and they accept Mazda coupons. Best place to get a Mazda services. serviced. Waiting area is nice and they accept Mazda coupons. Best place to get a Mazda services. More
by townes18
Employees Worked With
May 21, 2020
I was happy with what they did that day but was told things needed fixed that when I took it in to another place they said there was nothing wrong. I feel like I would have been taken advantage of if I things needed fixed that when I took it in to another place they said there was nothing wrong. I feel like I would have been taken advantage of if I agreed to pay for repairs that day that did not need to be done. More
by MONICA.EPH319
Employees Worked With
May 20, 2020
We chose Jim Ellis because we still own the very first Miata they ever sold, a 1990 model and they have been very good on service. Also my daughter bought a Mazda3 Hatchback from their other location in 2 Miata they ever sold, a 1990 model and they have been very good on service. Also my daughter bought a Mazda3 Hatchback from their other location in 2018 and they treated her well. COVID-19 protocols were in effect and they were very cautious. We met our salesman Mike Fresquez and immediately took to him. He assisted us for three days in selecting the car we wanted and negotiating the sale. They made it easy and we feel very satisfied with the deal we got. The car was a birthday present for my wife and when we went back to pick it up on her birthday there were balloons on the windshield and a gift of beautiful keychains was given to her. It was so very nice and Mike has been diligent in following up to make sure that everything is going well. He is a true professional. I have purchased over 40 cars in my life and Mike Fresquez was the most patient and knowledgeable automobile salesperson I have dealt with in many, many years. I will definitely send some business his way. Funny Coronavirus note. Until the very last minute after four visits to the dealership we did not know Mike had a mustache! He had worn a mask the entire time and as we were leaving I asked him to take it off for a photo with my wife. Each was posed on a different side of the car so social distancing was maintained and up pops a full mustache. What a surprise! Thank you Mike and thank you Jim Ellis. More
by thejudge
Employees Worked With
Other Employees :
TOS- Sales Manager- excellent 5 star, Nestor Diya
May 20, 2020
Best car buying experience I have had in the last 30 years! A delightful dealership environment with EVERY employee ready and willing to see to my every need. This dealer should be used as an example to all dea A delightful dealership environment with EVERY employee ready and willing to see to my every need. This dealer should be used as an example to all dealerships on the art of positive customer relationships. More
by kmlucier
Employees Worked With
Paul Jones
May 18, 2020
Eddie is the man! He always takes good care of my wife’s car when we bring it up for service and other check ups car when we bring it up for service and other check ups More
by WILL L WATKINS
Employees Worked With
