Jim Ellis Mazda Marietta

This was the first place I tested the Mazda CX-5. I went to a couple of other places to check out pricing and what they had available, but in the end Jim Ellis won. And, the thing that set them apart (thank to a couple of other places to check out pricing and what they had available, but in the end Jim Ellis won. And, the thing that set them apart (thanks to Feroze, the salesperson I worked with) was absolutely customer service. We got to a fair price, yes. But there are dealerships I visited that couldn’t have paid me to do business with them. The bottom line is that customers should feel valued and appreciated. I felt that way at Jim Ellis Mazda. Feroze also explained a lot of the details and features of the vehicle to me during the test drive. I tested it out at two other places and never heard some of the things he showed me elsewhere. I can say my customer experience was unrivaled at Jim Ellis. This means a lot to me as a woman who was negotiating her first car deal. Last time I needed a new car, I gave up and delegated the task to my dad! Thankfully, that wasn’t necessary this time. More

Very friendly and helpful staff. Super quick service with zero problems. I was able to work in the lobby while while the service was performed. zero problems. I was able to work in the lobby while while the service was performed. More

Friendly, Efficient and Thorough My husband and I had a great experience with this dealership. They stayed in touch, were great about negotiating and listening to what we needed and w My husband and I had a great experience with this dealership. They stayed in touch, were great about negotiating and listening to what we needed and wanted and they didn't apply unnecessary pressure. Mike Fresquez was a true pleasure to work with and with another deal on the table from a different dealership, he was a large part of the reason we went with Jim Ellis Mazda. More

Pleasant environment and courteous staff . I am a nurse and the company offered a service my dealership did not. They made me a fan of Mazda. and the company offered a service my dealership did not. They made me a fan of Mazda. More

Excellent service from start to finish. I can gladly say my first time buying a new car went better than could be expected. Now the owner of a new CX5! Thank you Mike! my first time buying a new car went better than could be expected. Now the owner of a new CX5! Thank you Mike! More

Have never had a bad experience there, with either sales or service. Everyone always pleasant, friendly, helpful and professional. This is the second vehicle I have purchased from this dealership. or service. Everyone always pleasant, friendly, helpful and professional. This is the second vehicle I have purchased from this dealership. More

I bought my B2500 from Jim Ellis Mazda in May 1998. Theyhave done all the maintenance and repair except for some oil changes for the past 22 years. The service has always been excellent. Eddie Goones h Theyhave done all the maintenance and repair except for some oil changes for the past 22 years. The service has always been excellent. Eddie Goones has been the sevice rep that I have always worked with. More

My husband and Inhad a great experience with Hilton Young. He was knowledgable, patient and engaging. I appreciated his care with walking us through the features of the car after we purchased our Mazda Young. He was knowledgable, patient and engaging. I appreciated his care with walking us through the features of the car after we purchased our Mazda CX 5. He made the experience stress free for the most part. Things got a little rocky with the finance department, the manager we dealt with was new and the numbers kept changing which we were not happy with but the next day we met with Mr Rosario who made it right and even got us an extended warranty for a negligible difference in our car payment. More

Nice dealership . Yes very much for thinking of me as you are going to be there about this morning and I will not get it. are going to be there about this morning and I will not get it. More