Jim Ellis Mazda Marietta

The staff were extremely knowledgeable and courteous. Derrick Wynn was a delight to work with. I would enthusiastically recommend Jim Ellis Mazda Marietta to friends and family. Derrick Wynn was a delight to work with. I would enthusiastically recommend Jim Ellis Mazda Marietta to friends and family. More

Absolutely fantastic experience! ! I was treated fairly, with respect, really appreciate the team here and love the Mazda product! Fast, fair and Friendly! Thank you Sagar! ! I was treated fairly, with respect, really appreciate the team here and love the Mazda product! Fast, fair and Friendly! Thank you Sagar! More

Derrick was great, very knowledgeable of the car. He was also very courteous and pleasant to work with. He was not sneaky like salesman can be. Need to hire more Finance agents, there was a very He was also very courteous and pleasant to work with. He was not sneaky like salesman can be. Need to hire more Finance agents, there was a very long waiting time to speak with finance. More

Excellent sales consultant (AJ) & vehicle consultant (Mia). Warranty consultant was too long and persistent. But the overall experience was still great. (Mia). Warranty consultant was too long and persistent. But the overall experience was still great. More

Great experience buying a new car here. Staff was very attentive, knowledgeable, and helpful. We could tell that customer satisfaction and experience is a top priority for them. Staff was very attentive, knowledgeable, and helpful. We could tell that customer satisfaction and experience is a top priority for them. More

I honestly dread car shopping because of my experiences in the past. It seems inevitable that there will be excessive wait times, evasive answers, frustrating back and forth over the price, double sales ta in the past. It seems inevitable that there will be excessive wait times, evasive answers, frustrating back and forth over the price, double sales talk, unwanted dealer add-ons and confusing paperwork. This was not my experience with Sales Consultant Noel Bernard. He made eye contact, listened to me, understood my needs and worked to get me the best price for my trade in and the car I was purchasing. He was respectful and truly seemed to care about my needs. Noel, and other Jim Ellis staff including Ryan Johnson, the Finance Manager, and Bruno Nakamura, the Sales Manager, were straight forward and transparent with pricing, and NO dealer add-ons. I could understand every fee, and all were appropriate. They even provided me a car on the lot that had more options for the same price as one I wanted with minimal options but was in transit. They were generous which is a word I have never used with a car dealership. The only area that can improve is the overall time it took for the paperwork to be completed but this could have been delayed because they were short staffed. Noel, Ryan, Bruno, and Jim Ellis are recreating the experience all want in a car dealership, one of trust, respect, and care. Thank you! More

Good service and always trying to do good business for the buyer. Recommend this Dealer the buyer. Recommend this Dealer More

Car was delivered one day behind the scheduled date, which should not happen. Others are fine. which should not happen. Others are fine. More

Sager was very detailed and patient when showing me and my daughter the Carbon edition CX-5 my daughter the Carbon edition CX-5 More

The dealership was efficient, helpful, and extremely informative on my car buying process. This was my first car and they were able to help me find the perfect vehicle for my needs and budget. informative on my car buying process. This was my first car and they were able to help me find the perfect vehicle for my needs and budget. More