Jim Ellis Mazda Marietta

Hilton was very pleasant to work with I purchased a new Mazda CX-5 here, working with Paul, Tos and Hilton. Paul gave us a test drive, Tos was the sales manager and Hilton finished our sal I purchased a new Mazda CX-5 here, working with Paul, Tos and Hilton. Paul gave us a test drive, Tos was the sales manager and Hilton finished our sale. I appreciated how low pressure Paul was during our test drive. Tos and Hilton helped me when I came back to get my trade-in appraised and ultimately bought the CX5. Hilton was very helpful and knowledgeable about the vehicle, taking time to show me every facet of the car and going through the manual with me in detail, highlighting portions he felt were important for me to read. As this was my first new car purchase, I really appreciated this attention to detail. Tos was a fierce negotiator but ultimately I think we both walked away satisfied with the agreement. This was a very pleasant car buying experience. More

It was a very pleasant buying experience. Staff was knowledgeable and helpful. The dealership was very nice and I appreciated the efforts made to ensure they were following safety guideline due to Covi knowledgeable and helpful. The dealership was very nice and I appreciated the efforts made to ensure they were following safety guideline due to Covid. More

Good experience with our new car purchase. Though I almost walked out when someone asked me what I wanted to pay a month. Don’t remember who. Monthly payments are my concern. Tell me how much the car c almost walked out when someone asked me what I wanted to pay a month. Don’t remember who. Monthly payments are my concern. Tell me how much the car costs I can divide by 60 or whatever. More

Excellent Service Eddie has been my service tech since I purchased the car from Jim Ellis. He has always given expert and professional service. In addition, he has alwa Eddie has been my service tech since I purchased the car from Jim Ellis. He has always given expert and professional service. In addition, he has always been considerate of our needs. Inshort, he provides top notch service. More

It is the only dealership I’ve used for my Mazda. I can always make an appointment with no problem and the waiting room is always filled with snacks. always make an appointment with no problem and the waiting room is always filled with snacks. More

Car repair They were very friendly and helpful in communicating the problems with the car. They looked at the car and got back to me in an efficient manner. They were very friendly and helpful in communicating the problems with the car. They looked at the car and got back to me in an efficient manner. More

Appreciate Doug’s follow-up & explaining things clearly when I had questions. Thanks for extra effort to find parts not readily available for my older RX7! when I had questions. Thanks for extra effort to find parts not readily available for my older RX7! More

The service was prompt and the dealership was cognizant of COVID 19 requirements. Great service from Ramo (sp?). I I also appreciate that the dealership is close to home. of COVID 19 requirements. Great service from Ramo (sp?). I I also appreciate that the dealership is close to home. More

Ron was the best customer service representative I've ever had!!! He made my experience extraordinary! He was extremely attentive and answered all my questions and got me taken care of quickly and effici ever had!!! He made my experience extraordinary! He was extremely attentive and answered all my questions and got me taken care of quickly and efficiently! Five stars Ron! More

Took my CX-9 in for a recall and received timely and courteous service. The area that I waited in was clean, and all employees that I saw and dealt with were wearing mask. Refreshments were available. I courteous service. The area that I waited in was clean, and all employees that I saw and dealt with were wearing mask. Refreshments were available. I would go back to Jim Ellis for service again More