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Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,068 reviews
July 15, 2020
My first visit and it was great..Everyone was nice and My first visit and it was great.. Everyone was nice and my car was finished in a timely manner... I also appreciate the efforts of keeping us safe b My first visit and it was great.. Everyone was nice and my car was finished in a timely manner... I also appreciate the efforts of keeping us safe by taking our temps and sanitizing. We had an extend warranty an item and the item was ordered for me. More
by laketakim
Verified CustomerEmployees Worked With
Doug Aldridge
July 15, 2020
I always get the best service at this location. My service advisor takes care of my concerns and he exudes automotive knowledge and customer service. service advisor takes care of my concerns and he exudes automotive knowledge and customer service. More
by Zoomgirl
Employees Worked With
Doug Aldridge
July 12, 2020
Since buying from Marietta Jim Ellis Mazda about a year ago I’ve been impressed with this dealership. Sales was a good experience and now so has service. ago I’ve been impressed with this dealership. Sales was a good experience and now so has service. More
by Dream car
July 11, 2020
I appreciated the safety measures they had posted and were generally following (temperature checks, masks). They were able to determine what was wrong with my car and repair it in a timely manner, and wh were generally following (temperature checks, masks). They were able to determine what was wrong with my car and repair it in a timely manner, and while they had my car I had a loaner. Thanks! More
by Kristinlem
Employees Worked With
Doug Aldridge, Rose Shuck
July 11, 2020
I scheduled my car for the earliest time but I didn’t finished for >2hrs just for oil change,tire rotation & complementary car wash . What the heck?! And was very expensive too. finished for >2hrs just for oil change,tire rotation & complementary car wash . What the heck?! And was very expensive too. More
by WBCLAVECILLA
July 10, 2020
Experience was great. Maron was friendly, helpful and efficient. My car was ready in less than an hour. I’ve always had good experiences at Jim Ellis Mazda, and will continue to take my car there for ser efficient. My car was ready in less than an hour. I’ve always had good experiences at Jim Ellis Mazda, and will continue to take my car there for service for a long time to come! More
by SCOTTMNILES
Employees Worked With
Maron Smith
July 10, 2020
Great people. Great service. The waiting area was clean and comfortable. They were careful to wipe down the interior of my car. Would recommend them. and comfortable. They were careful to wipe down the interior of my car. Would recommend them. More
by LINDA_DORTCH
Employees Worked With
Ron
July 10, 2020
I don't know about the sell department the service center didn't leave a good taste for me charge me for a battery before address the issue with my car they should use a use battery to see what the issue to didn't leave a good taste for me charge me for a battery before address the issue with my car they should use a use battery to see what the issue to if the car is wroth the repair More
by Heardb09
Employees Worked With
Doug Aldridge
July 10, 2020
The wait time for a simple oil change of 2 hrs 30 mins was Absolutely Ridiculous.. never coming again for such a regular service .. waste of time! was Absolutely Ridiculous.. never coming again for such a regular service .. waste of time! More
by ZDESIGNZ3
Employees Worked With
Forgot name he’s new but he was nice
