Jim Ellis Mazda Marietta

First time here. The appointment given via phone was not posted so I had to come back. Was not given full detail and/or full info until received my receipt. posted so I had to come back. Was not given full detail and/or full info until received my receipt. More

I love this dealership! Great people! Always kind, courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history courteous, helpful. I like the waiting set up, as I can get work done while waiting. Doug Aldridge is the best service guy I have had in my history of getting my car serviced. More

One of the best car buying experiences we have ever had Everyone we dealt with at Jim Ellis Mazda Marietta were awesome. From the test drive to the drive out, our salesperson, Mike, was so nice and accommod Everyone we dealt with at Jim Ellis Mazda Marietta were awesome. From the test drive to the drive out, our salesperson, Mike, was so nice and accommodating. We had returned to buy after test driving other cars and Mike was busy with another sale, so Tos came out and got us going as we waited. We get it they are trying to get us to buy a car, but compared to the last experience we had buying from another dealer it was easy and a lot less stressful. More

We had an outstanding purchase experience at Jim Ellis Mazda! Safety precautions were posted and enforced including temperature checks, touchless entry into the building, mask wearing and minimal contact Mazda! Safety precautions were posted and enforced including temperature checks, touchless entry into the building, mask wearing and minimal contact with anyone other than our sales consultant and finance manager. Our sales consultant Jazi was friendly, knowledgeable, and accommodating. She made the whole process as easy, pleasant and efficient as possible. She's the best! And similarly, the finance manager Miguel was informative and helpful without being pushy. No hard sell here, we were treated with respect from start to finish. After a long (hot) day, Jazi still was engaging and very patient as she synced our phones with the Infotainment System and reviewed the controls before we drove away in our new CX-5 Grand Touring. We basically knew going in that this was the vehicle we wanted but Jazi, Miguel and Jim Ellis Mazda of Marietta made the whole buying process as straight-forward (no games including with pricing or add-ons), enjoyable and efficient as possible. We highly recommend them! More

Great experience from beginning to end. Ivan was very knowledgeable about the cars and stayed to the point. Very happy with our experience and highly recommend both the dealership and Ivan. knowledgeable about the cars and stayed to the point. Very happy with our experience and highly recommend both the dealership and Ivan. More

Great customer service and great service all around. Good people are working there. Also a fully synthetic oil change and tire rotation for about $100 is awesome, especially when it comes with the service an people are working there. Also a fully synthetic oil change and tire rotation for about $100 is awesome, especially when it comes with the service and ease of mind I get. More

Enjoyed the new home pickup/return service option. Called times with the results of the car evaluation. Car retuned in a reasonable amount of time Called times with the results of the car evaluation. Car retuned in a reasonable amount of time More

Doug is fab. Always looks out for me, is communicative and honest. The dealership is Covid sensitive - temperature checks, masks and sanitizing regularly. Personal attention is great. and honest. The dealership is Covid sensitive - temperature checks, masks and sanitizing regularly. Personal attention is great. More