Jim Ellis Mazda Marietta

Friendly & customer focused Although there are other Mazda dealers between this location and my home, I plan to have my new CX-30 serviced here; the staff will make you feel at h Although there are other Mazda dealers between this location and my home, I plan to have my new CX-30 serviced here; the staff will make you feel at home. More

Service Summary I am very pleased with the prompt, professional, and thorough services received. The team was ready to service my car when I arrived, and when the se I am very pleased with the prompt, professional, and thorough services received. The team was ready to service my car when I arrived, and when the services were completed, they provided a review of what was done. There was also a touchpoint during my waiting period, to provide me with a status of what was going on, and an estimated time of completion. More

Visited several Mazda dealers in the atlanta area. Jim Ellis is head and shoulders above the rest. They train there sales staff on the cars they are selling, no pressure sales tactics or bait & switch. Hi Ellis is head and shoulders above the rest. They train there sales staff on the cars they are selling, no pressure sales tactics or bait & switch. Highly recommend! Bruno was my sales person two thumbs up. More

Jim Ellis Mazda service department is consistently friendly, excellent and efficient The waiting area was comfortable and offered light refreshments. The online appointment process was easy. friendly, excellent and efficient The waiting area was comfortable and offered light refreshments. The online appointment process was easy. More

slow check-in - with a reservation Doug was great. Issues solved, Got the car fast when we arrived - paid the bill online Ellis should wash customer cars - or offer wash and detailin Doug was great. Issues solved, Got the car fast when we arrived - paid the bill online Ellis should wash customer cars - or offer wash and detailing at check-in (not for free) I avoid getting service at the dealer for fear of getting over-charged (just look at how many people they have when you go in - we're paying for them) Overall - good experience More

Jim Ellis Mazda of Marietta is the only place I trust for my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask! my vehicle maintenance. Every time I enter the dealership I am welcomed like an old friend. Ron alwayd greets me with a smile (even behind the mask!) and doesn't hesitate to go above and beyond in customer service. He called me with status updates on my car repair and even explained the issues that my vehicle was having in terms that I could understand. At the dealership I saw that all safety precautions were being taken with the temperature checks as well as the vehicle interior coverings. I moved nearly 15 miles away, but I still choose to go to this dealership for the excellent service! Sincerely, Erica Lewis More

Excellent service and always well received. Hilton and Jasmine are fantastic!! We weren’t sure if we would be purchasing or just looking, but we never felt pressured. Jasmine are fantastic!! We weren’t sure if we would be purchasing or just looking, but we never felt pressured. More

Great service! Eddie Goines is so helpful.Wouldn’t take Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same gre Great service! Eddie Goines is so helpful. Wouldn’t take my truck anywhere else but here. I have had two Mazda’s and continue to receive the same great service. More