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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,068 reviews

August 20, 2020

Professional, friendly Advisor and other staff. Good communication before, during and after service. Estimate of cost accurate. Covid-19 protection in place with masks, etc. More

by ZHANNAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Daryl NeSmith General Manager

August 19, 2020

Great friendly service and they are very Covid-19 conscious. The car was ready when promised and the pickup was very smooth and efficient. Would come back again. More

by keith_berger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Aug 23, 2020 -

Jim Ellis Mazda Marietta responded

Keith, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2020

We had a wonderful experience purchasing our new CX9 at this Jim Ellis Marietta Everyone was engaged and happy to meet our requests. Feroze our Mazda sales specialist was so great and the Manager TOS as we More

by mssred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feroze Iqbal
Aug 20, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Mssred! Thank you and we look forward to serving you in the future.

August 17, 2020

Dealership has been taking care of my 2 cars since 2013 when I bought my first car. Recently changed oil and got great service from their technician and mechanics. Ask new manager some question and she ans More

by JCABARCAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Rose Shuck
Aug 20, 2020 -

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2020

I was sold a “lemon” and they were unwilling to help. Price to repair was very high. Asked to speak to GM and no response. More

by TIMFULTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maron Smith
Aug 17, 2020 -

Jim Ellis Mazda Marietta responded

Mr. Fulton, I am sorry that we are playing " phone tag" with each other. I don't show that you've ever brought this vehicle to us for this problem before. You can also reach me at daryln@jimellis.com . Daryl NeSmith General Manager

August 17, 2020

I have bought several Mazdas at Jim Ellis, always with a superb experience. Last week I bought a CX-30 from Brunno and he was knowledgeable, patient, friendly, and thorough. I look forward to buying anoth More

by CABOTMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel in finance
Aug 20, 2020 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Dr. Cabot! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 14, 2020

Felt proper precautions were take to maximize safety of customers and employees. The staff was professional, friendly, and knowledgeable. Environment was clean and inviting. Well run! More

by JFROSS
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Jim Ellis Mazda Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

August 14, 2020

Clean, super friendly staff and they did a great job. The only thing that held me back from 5 stars was the 2 hour wait. More

by katie8290
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Jim Ellis Mazda Marietta responded

Hello Katie, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

August 14, 2020

I was impressed especially with the young man assisting me. He was apologetic, efficient and effective. I was also glad to see the health steps taken to insure everyone present was safe . More

by LINDAMCPHERSON
Recommend Dealer
Yes
Employees Worked With
Peter Uko, Rose Shuck
Aug 17, 2020 -

Jim Ellis Mazda Marietta responded

Linda, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

August 13, 2020

The dealership was very clean and well maintained. All employees with whom I came in contact were courteous and professional. Marion Gilbert listened carefully to what I was looking for in a car, and I am More

by TONYYORIO51
Recommend Dealer
Yes
Employees Worked With
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Grace Parker,
Aug 14, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Thank you for your kind words about Marion and our dealership. Please don't hesitate to call if you'd like further assistance.

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