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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,068 reviews

September 16, 2020

I was happy with the repair on my car. Minimum time that I was without my car and a nice loaner to drive. Doug was great. Went out of his way to make me happy. Thankyou! More

by melaniesmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us, Melaniesmccoy! Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2020

Customer lounge was very comfortable and clean. Cell phone charging outlets, snacks and large screen TV very customer friendly. Customer service representatives were all professionals More

by Falcons1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Falcons, thank you for writing this fantastic review and giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Jim Ellis Mazda Marietta

September 11, 2020

The service was helpful, informative and responsive. The work was done quickly! My questions were answered in a timely manner and everyone was helpful. Thank you! More

by EHRICH1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for the positive feedback, and we hope that you have a great day!

September 09, 2020

Jazi was great every every step of the way. She and other employees have done an excellent job of following up with me after my purchase. More

by GCALHOUN911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazi Rayyan
Sep 14, 2020 -

Jim Ellis Mazda Marietta responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jazi. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2020

Easy to work with and I felt comfortable with the process. It was the most seamless process I’ve had with any dealer. We chose to buy from Jim Ellis Marietta, because of the amazing experiences we ha More

by jimrobinsonnews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Jim Ellis Mazda Marietta responded

Jim, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 09, 2020

The process of buying my first car was so fast and smooth and stress free. Ivan was so sweet and lovely. He wasn’t pushy and he was so patient , would definitely recommend Jim Ellis More

by Rachell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I forgot his name but hes Dominican and is in finance
Sep 14, 2020 -

Jim Ellis Mazda Marietta responded

Rachell, thank you for your kind review; we are happy to pass along your comments to Ivan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2020

Daryl Nesmith and Mike were a pleasure to work with! So professional, thoughtful and attentive to even the smallest details for helping with my vehicle needs. I will be back! More

by mstripling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Jim Ellis Mazda Marietta responded

Mstripling, thank you for your kind review; we are happy to pass along your comments to Daryl Nesmith and Mike. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2020

Eddie from the service department was incredibly helpful and made the experience so easy! The thing that was most notable was how personable he was! I felt welcomed right away, and I know he did his best to More

by BKLISZCZ
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

September 07, 2020

Ellis Mazda provided excellent service to vehicle in a very timely manner. The wait time was comparable, even asking if I wanted refreshments. Thank yo More

by lsm1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 09, 2020 -

Jim Ellis Mazda Marietta responded

Hello, that is great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 03, 2020

Happy with the service amidst COVID19 restrictions. The staff were friendly and processed customers as fast as they could. The dealership is cautious and protect customers and employees by taking temperatu More

by bethmukora
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Sep 17, 2020 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for the positive feedback, and we hope that you have a great day!

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