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Jim Ellis Mazda Marietta
Marietta, GA
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,068 reviews
October 02, 2020
So excited about my new car! Roosevelt was awesome. He really helped me figure out the best choice for me. Thanks, and can’t wait to buy our third car from you all in the future. really helped me figure out the best choice for me. Thanks, and can’t wait to buy our third car from you all in the future. More
by LOTUSOFLIFEDRL
Verified CustomerEmployees Worked With
Other Employees :
Hannah in Finance was awesome , Roosevelt Standifer
October 01, 2020
The service and treatment throughout the whole purchasing process was excellent. Both the sales team and the finance were very professional; they made the whole experience a smooth one process was excellent. Both the sales team and the finance were very professional; they made the whole experience a smooth one More
by juanmorales1
September 30, 2020
Service scheduled to fix one recall; I was advised of a second recall--both were fixed. Additionally, I was provided a loaner car to mitigate my inconvenience. This Service Department is tops. Thank you. second recall--both were fixed. Additionally, I was provided a loaner car to mitigate my inconvenience. This Service Department is tops. Thank you. More
by envhealth100
September 30, 2020
Doug was amazing! I came to Jim Ellis very upset after another repair shop “fixed” my brakes by replacing rotars, pads etc. but failing to mention that I also needed an ABS control module! I found this o another repair shop “fixed” my brakes by replacing rotars, pads etc. but failing to mention that I also needed an ABS control module! I found this out when I almost wrecked because the brake pedal went to the floor. Doug listened to my frustrations, explained the needed repairs in layman’s language, and assisted me very efficiently. When the vehicle was fully repaired, Doug took me for a test drive so that I felt comfortable that my brakes “felt right” and were finally safe. He went above and beyond with his customer care. I highly recommend! Lynet Mortensen More
by SCOTTKMORT
Employees Worked With
Doug Aldridge
September 28, 2020
I had a fantastic experience at this dealership. Everyone was extremely helpful in getting the work done quickly . One thing I really enjoyed was no salespeople we’re trying to get me to upgrade. Overall, ve was extremely helpful in getting the work done quickly . One thing I really enjoyed was no salespeople we’re trying to get me to upgrade. Overall, very enjoyable, highly recommended. More
by Johnroper66
Employees Worked With
September 25, 2020
The Dealership, the employees with whom I interacted, were courteous and professional. I must specifically recognize Brunno Nakamura for his thoughtfulness and willingness to advocate for us. were courteous and professional. I must specifically recognize Brunno Nakamura for his thoughtfulness and willingness to advocate for us. More
by jimreuther360
Employees Worked With
September 24, 2020
Mike was super helpful and very friendly! Very knowledgeable about the Mazda brand. I would and will refer people to him is looking to buy a car. knowledgeable about the Mazda brand. I would and will refer people to him is looking to buy a car. More
by shattuckjeff
Employees Worked With
September 24, 2020
Excellent service, as always. You pay a little more, but you know it gets done right. The tech who does the courtesy inspection now sends you a narrated video so you can see exactly what they're seeing and you know it gets done right. The tech who does the courtesy inspection now sends you a narrated video so you can see exactly what they're seeing and why any additional services are being recommended. Very helpful. In my case, the recommendations were spot-on -- air filter, cabin filter, and alignment were definitely needed. I declined because I always do those filters myself, and my tire store gives a nice discount on alignment -- but there was no pressure or pushback from the service advisor. More
by JOEFULLER
Employees Worked With
Doug Aldridge
September 23, 2020
Mike Fresquez is great to work with. He's very knowledgeable and personable. Mike made the purchase process very easy and smooth. Thank you very much. knowledgeable and personable. Mike made the purchase process very easy and smooth. Thank you very much. More
by susie_edelman
