Back

Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,068 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 21 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
Contact Dealership

1715 Cobb Parkway SE

Marietta, GA

30060

Directions

By Type

Showing 2,068 reviews

November 10, 2020

The new place was nice and clean. I waited longer than anticipated but hopefully, they were correct in diagnosing my problem. We’ll see when I take back to get the work done. More

by KARENHAIRSTON
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Jim Ellis Mazda Marietta responded

Hello, we thank you for your positive comments about your recent experience with us! We're eager to earn that fifth star from you. Don't hesitate to reach out to us if we can do anything to maximize your experience here.

November 10, 2020

My wait time of 2-1/2 hours for an oil change and tire rotation was unexpected and unacceptable. I received no updates during my long wait. More

by ANNTOM
Recommend Dealer
No
Employees Worked With
Maron Smith
November 10, 2020

We have bought many cars from Jim Ellis Mazda of Marietta. Great customer service and love the new showroom. We look forward to our next visit. More

by PLOTNERFAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 11, 2020 -

Jim Ellis Mazda Marietta responded

Hello, Thanks! We appreciate your continued business and support, and we're looking forward to your next visit!

November 09, 2020

Eddie Goines was very helpful, listened to my needs and delivered as promised. Getting an appointment quickly was very much on point and not having to wait weeks. More

by Sharebear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Mazda Marietta. We're happy we could meet your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

November 09, 2020

Doug and the Service Dept. did an outstanding job with my CX-3. They kept me informed and updated as the work progressed, which I greatly appreciated. More

by Mikeseaton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Johara Smith
Nov 10, 2020 -

Jim Ellis Mazda Marietta responded

Hi Mike, thank you for your kind review. We are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta. We look forward to your next visit! Take care!

November 06, 2020

This was my 7th Mazda that I've purchased and my repeat business is due to one very special guy: Mike Fresquez. He's outstanding. More

by CharlesTurner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Jim Ellis Mazda Marietta responded

Hi Charles, we truly appreciate you as a long time customer. It has been a pleasure serving you over the time, and the best miles are yet to come! Thanks for your continued business and support. Take care!

November 06, 2020

Doug was extremely helpful in determining the problem. Doug was extremely helpful in determ ining the problem. Kept me informed thru whole process. Restored my confidence in your service department. Wo More

by LCANDERBERG
Price
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Nov 10, 2020 -

Jim Ellis Mazda Marietta responded

Hello, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

November 06, 2020

Bruno Nakamura is great to work with! He is patient, knowledgeable and very professional. The service he rendered was outstanding. I will definitely be visiting him again for future purchases. I high More

by juanjpolanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brunno Nakamura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive buying experience! Thanks again for your business and please let us know if there is ever anything else we can do for you! Safe travels!

November 05, 2020

I have bought many cars in my lifetime. Ivan was definitely one of the best people I had purchased from. A++ service. I feel like he was genuinely trying to help me and ask gave me good realistic ad More

by kylextx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chernov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2020 -

Jim Ellis Mazda Marietta responded

Hello, thank you for your kind review. We are happy to pass along your comments to the staff here at Jim Ellis Mazda Marietta! We appreciate your business and support. Take care!

November 04, 2020

Helpful, knowledgeable and friendly service. Rhyan sold us on the value of the Mazda by explaining all safety and technical options. Quick response to all requests. Efficient process of completing the sale More

by cfull
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhyan Johnson
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
100
...