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23 Reviews of Jim Ellis Maserati - Service Center
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July 31, 2023
Mr Diamond delivers great service and communicates well! He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service! He is definitely a #Diamond! Thank you for such a great experience every time I schedule my car service! More
by FeelHisPresenceministries
Employees Worked With
July 25, 2023
Great Service and great job. I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks I will continue to use you guys. Jamal was excellent in explaining and getting my car repaired. Thanks More
by MarcusFann
Employees Worked With
June 26, 2023
The dealer provided great customer service. Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this serv Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this service consultant in the future. More
by wvgold
Employees Worked With
June 05, 2023
I went to the Maserati dealership because I had a problem with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you More
by Anna seo
Employees Worked With
Jerry rinehart
June 03, 2023
Jamal Diamond was incredible. Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all you Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs. More
by Ron.Rynne
June 02, 2023
Jamal Diamond is the best service adviser I ever worked with. He did a fantastic job . Thx Jamal’. Dauda Saibu with. He did a fantastic job . Thx Jamal’. Dauda Saibu More
by Lankeysaibu
Employees Worked With
May 20, 2023
Jamal was on point as always… the invoice alway comes with free gum from his desk… wether he knows it or not… 😎 with free gum from his desk… wether he knows it or not… 😎 More
by C3
Employees Worked With
May 14, 2021
This was one of the WORST experiences we have ever had. Took the car for service after calling for months to get in (COVID time....but no excuse) our appointment was for the end of March we just got the v Took the car for service after calling for months to get in (COVID time....but no excuse) our appointment was for the end of March we just got the vehicle back today, vehicle was there for at least 30 days before they even took it in the back. Then another week and a half to have them look at it.....then we get an almost 18,000 quote when we took it in for the service due and a battery. Our rep barely knew what was going on and the manager although he tried to break it all down just couldn't make us feel any better with a bill that high AFTER having the vehicle for 6 weeks. Thankfully this is a car that we don't drive often or we would have be jacked up. I understand shortage of staff and so on but this here is truly unacceptable on so many levels. Do no take your car here at all if you value your time, patience and worth. Good customer service and quality service is a must. Although the people we came in contact were nice the bad out weighed that 10x. More
by klwinc04
Employees Worked With
Alejandra Hernandez
January 25, 2019
Terrible Service and dishonest workmanship Don’t ever take your Maserati here for service. They will complete the wrong service, charge you for work that was never done and when you return, den Don’t ever take your Maserati here for service. They will complete the wrong service, charge you for work that was never done and when you return, deny they ever service your car in the beginning. They are a rip off, especially to women. They will destroy your car and then charge you to repair it. I finally got my car after they found a million things to fix after they serviced it last. I was so distrustful of their work, I trade the car in the following week. JUST PLAIN AWFUL-BORDERLINE CRIMINAL. More
by Dissatisfied Lady Doctor
Employees Worked With
James Rosser, Service Guy Tyler
October 02, 2018
Different Advise from different person in same company Calling for service, which you will not get in one call every time i have to call three to four time to get the service, literally i have to beg for t Calling for service, which you will not get in one call every time i have to call three to four time to get the service, literally i have to beg for the service, i feel like, Then why i need this kind of car. So i decided to with this car is different if they do not resolve this issue. More
by 1234789
Employees Worked With
Person is not listed here
