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Jim Ellis Maserati - Service Center

Atlanta, GA

4.9
23 Reviews
Call Service Center (404) 445-5231

23 Reviews of Jim Ellis Maserati - Service Center

Sort by
November 11, 2024

First time visit was an absolute pleasure. Mr. Jamal was very professional and knowledgeable about my Alfa Romeo. Looking forward to my next visit. More

by tweilamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Jim Ellis Maserati responded

Hello, it is great to read such wonderful comments about your recent experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 04, 2024

Jamal Diamond is a true professional, and I always see him when I take my Alfa in for service. This entire dealership is first class. More

by Consistory32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2024

It was extremely professional and all my questions and concerns were answered. Jamal always does a great job with the maintenance of my vehicle. More

by Mbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Jim Ellis Maserati responded

Hi, your comments keep us motivated and working hard for all our guests. Thanks again for your business! Take care!

April 25, 2024

It has been a pleasure to work with Jamal in the service department. I feel everything is well explained and done thoroughly. More

by Jonidykeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Jim Ellis Maserati responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

April 18, 2024

Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & More

by Ldtaylor31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Ivey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorenzo Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annise Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Jim Ellis Maserati responded

Hi, your positive review means a lot to us and we’re happy we could help you!

March 07, 2024

Thank you Mr Jamal Diamond! Great service! Will be back again next time I need additional assistance More

by Troydvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please let us know if there is ever anything else we can do for you! Safe travels!

March 07, 2024

Jamal has been helping me get car service. This is my second Maserati. And I trust Him. Very pleased with the service. Thanks Jamal More

by jwmsr52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Jim Ellis Maserati responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Maserati! Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2023

Jamal Diamond, our Service Adviser, is excellent with the customers and he keeps you well informed. He is a great asset to Jim Ellis. More

by Sonny B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2023 -

Sonny B. responded

Jamal Diamond is an EXCELLENT EMPLOYEE for your dealership. We will continue to BUY and SERVICE our vehicles with your company, because of Jamal Diamond. Today we asked about the MC20. Sonny B.

September 24, 2023

Very kind and responsive. Went for my annual maintenance check. He also answers my questions! More

by ORANGE4ART
Recommend Dealer
Yes
Employees Worked With
Michael Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

Jim Ellis Maserati responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 24, 2023

Jerry rinehart did a great job. Had a great experience I w oils recommend service here at Jim ellis More

by dixontrucking95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Diamond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2023 -

Jim Ellis Maserati responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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