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Jim Ellis Maserati
Atlanta, GA
179 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 179 reviews
June 03, 2023
Jamal Diamond was incredible. Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all you Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs. More
by Ron.Rynne
June 02, 2023
Jamal Diamond is the best service adviser I ever worked with. He did a fantastic job . Thx Jamal’. Dauda Saibu with. He did a fantastic job . Thx Jamal’. Dauda Saibu More
by Lankeysaibu
Employees Worked With
May 30, 2023
Working with Michael was fantastic! He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made t He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made the overall process was pretty seamless. More
by alovell69
Employees Worked With
May 27, 2023
Rachel Castro was great. She made sure that I knew all the features that came with the car that I was purchasing. Her customer service was top notch! She is the reason why I She made sure that I knew all the features that came with the car that I was purchasing. Her customer service was top notch! She is the reason why I purchased this car! She deserves a raise! More
by Gee
May 20, 2023
Jamal was on point as always… the invoice alway comes with free gum from his desk… wether he knows it or not… 😎 with free gum from his desk… wether he knows it or not… 😎 More
by C3
Employees Worked With
May 11, 2023
Raychel and the staff at Jim Ellis was amazing. I left with a new car within 2 hours. I left with a new car within 2 hours. More
by kimberlykgrr
Employees Worked With
April 27, 2023
Somphet made this process so EASY! I arrived literally 2 minutes until closing and she stayed until I drove off the lot in my new car! Thanks once again!!! I arrived literally 2 minutes until closing and she stayed until I drove off the lot in my new car! Thanks once again!!! More
by Khadijah Noble
Employees Worked With
April 26, 2023
I had a great experience at Jim Ellis Maserati - we arrived late in the day - less than 2 hours prior to closing. Somphet and the team stayed late that evening and I drove off in my new car! arrived late in the day - less than 2 hours prior to closing. Somphet and the team stayed late that evening and I drove off in my new car! More
by rklittle
Employees Worked With
March 30, 2023
Raychel Castro was great to work with, she made sure all my questions was answered and followed up after the sale to ensure I was happy with my purchase! Ask for Raychel! my questions was answered and followed up after the sale to ensure I was happy with my purchase! Ask for Raychel! More
by Cpatel157
Employees Worked With
Raychel Castro
