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Jim Ellis Maserati
Atlanta, GA
178 Reviews
Jim Ellis Maserati is a proud member of the Jim Ellis Automotive family, an automotive group consisting of 21 dealerships and 17 brands, serving metro Atlanta drivers since 2012. Jim Ellis Maserati was awarded for their customer service experience, ranking No. 1 in the district in 2022 for customer experience in sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 178 reviews
May 05, 2024
Amazing experience! I have purchased :three new vehicles in the past six months. The customer service at Jim Ellis is top tier. Darrow and Kapleton made my car buying e I have purchased :three new vehicles in the past six months. The customer service at Jim Ellis is top tier. Darrow and Kapleton made my car buying experience so pleasant. I would highly recommend anyone in the market for a new car to stop by a Jim Ellis showroom!! More
by Cadi Thomas
April 25, 2024
It has been a pleasure to work with Jamal in the service department. I feel everything is well explained and done thoroughly. department. I feel everything is well explained and done thoroughly. More
by Jonidykeman
Employees Worked With
April 25, 2024
I can't recommend Jim Ellis Maserati enough! I had the pleasure of dealing with Sales Manager, Ken. He is an amazing guy to do business with. If you are in the market for a new Maserati/Alfa Rom I had the pleasure of dealing with Sales Manager, Ken. He is an amazing guy to do business with. If you are in the market for a new Maserati/Alfa Romeo, or something pre owned thats cool, you have to check this place out and ask for Ken! More
by Mike Spencer
Employees Worked With
ken
April 18, 2024
Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & service set Jim Ellis Maserati miles above! More
by Ldtaylor31
April 16, 2024
Customer service was great! Unfortunately, i was sold a lemon! I’ve spent more money on repairs than anything else. I drove 8.5 hours away to purchase what I thought would’ve be Unfortunately, i was sold a lemon! I’ve spent more money on repairs than anything else. I drove 8.5 hours away to purchase what I thought would’ve been my dream car. The car drove great at first. Then all of a sudden my sunroof stopped working, my breaks begun to squeal and my tires needed replacing. All within one month of me purchasing my vehicle! More
by Rosey H.
Employees Worked With
April 02, 2024
Ken and Raychel were a pleasure to deal with and can’t wait to purchase my next Maserati at Jim Ellis again such a great experience and welcoming feeling wait to purchase my next Maserati at Jim Ellis again such a great experience and welcoming feeling More
by Kylepinkard232
Employees Worked With
Raychel
March 25, 2024
Wow! Buying a car couldn’t be any easier! Raychel (at my direction) had me in and out of the dealership in less than an hour with a CPO car selected and d Buying a car couldn’t be any easier! Raychel (at my direction) had me in and out of the dealership in less than an hour with a CPO car selected and deposit. I came by the next morning and in 40 minutes traded in my 2016 QP and drove home in my 2020 Ghibli. Raychel is amazing! Knocked it out of the park with customer service. She sets the bar high going forward. Much better service than what I’ve had at Porsche, Lexus, BMW, Audi and Mercedes ATL dealerships. She is a winner! More
by GregW
Employees Worked With
Raychel Campos and Kapleton
March 14, 2024
Rachel and Mr. Forrest at Jim Ellis Maserati is a joy to work with. Very helpful and humble from A to Z. Very knowledgeable staff ❤️❤️❤️. Forrest at Jim Ellis Maserati is a joy to work with. Very helpful and humble from A to Z. Very knowledgeable staff ❤️❤️❤️. More
by Ho4ng69
Employees Worked With
Rachel Mr Forrest
March 07, 2024
Thank you Mr Jamal Diamond! Great service! Will be back again next time I need additional assistance Great service! Will be back again next time I need additional assistance More
by Troydvs
Employees Worked With
