Jim Ellis Maserati

Buying a car while social distancing Great experience dealing with Micheal Cook at Jim Ellis Maserati. We all wore masks, everything was wiped down but I still managed to drive my new pu Great experience dealing with Micheal Cook at Jim Ellis Maserati. We all wore masks, everything was wiped down but I still managed to drive my new purchase home. Very efficiently handled. So far I could not be more pleased. More

Great from start to finish! Arthur did a great job taking care of me during my visit to the dealership. He was well versed and knowledgeable of the vehicles. He even went out the Arthur did a great job taking care of me during my visit to the dealership. He was well versed and knowledgeable of the vehicles. He even went out the way to help me get a red bow to display on the vehicle. More

Dick Ivey responded to all of my emails quickly leading up to my appointment and had my Guilia ready when I arrived. He removed remorse from my purchase by providing a caring and careful transaction. up to my appointment and had my Guilia ready when I arrived. He removed remorse from my purchase by providing a caring and careful transaction. More

This was one of the best experiences i have ever had purchasing a car. Michael Cook was an awesome salesperson. I highly recommend this dealership to anyone who wants A1 service. purchasing a car. Michael Cook was an awesome salesperson. I highly recommend this dealership to anyone who wants A1 service. More

Terrible Service and dishonest workmanship Don’t ever take your Maserati here for service. They will complete the wrong service, charge you for work that was never done and when you return, den Don’t ever take your Maserati here for service. They will complete the wrong service, charge you for work that was never done and when you return, deny they ever service your car in the beginning. They are a rip off, especially to women. They will destroy your car and then charge you to repair it. I finally got my car after they found a million things to fix after they serviced it last. I was so distrustful of their work, I trade the car in the following week. JUST PLAIN AWFUL-BORDERLINE CRIMINAL. More

Different Advise from different person in same company Calling for service, which you will not get in one call every time i have to call three to four time to get the service, literally i have to beg for t Calling for service, which you will not get in one call every time i have to call three to four time to get the service, literally i have to beg for the service, i feel like, Then why i need this kind of car. So i decided to with this car is different if they do not resolve this issue. More

Consumate Professionals I am a car nut and involve professionally with reviewing, evaluating and comparing automobiles. This means I know a lot about the vehicles and chose m I am a car nut and involve professionally with reviewing, evaluating and comparing automobiles. This means I know a lot about the vehicles and chose mine carefully. I specifically flew into Atlanta to buy my Alfa Romeo Giulia Quadrifoglio because of the professionalism shown in pricing and resolving my lease. They also had the exact vehicle due to their large inventory of Giulias. After all my dealings from every angle with car dealerships, Mr. Pigford's service and professionalism were a couple of deviations above normal. Knowing my knowledge of the car he diplomatically pointed out to me the areas that could be problematic and showed me the easiest ways to connect my phone and customize the multimedia. I don't think very many salespeople would take the time to insure that my wife and I were so comfortable and informed. He even warned me about the moveable front spoiler and speed bumps/railroad tracks. Although I knew of this feature, I had not thought about the possibility of expensive damage, but Arthur was thoughtful enough to warn me. He even went to service and tracked down the placement of an errant plastic nipple we found in the trunk, though I had told him it wasn't important. (It screwed into the liner of the trunk lid.) Luke made everything go very smoothly in the office, clearly laying out the options for extra protection and scratching out the ones that were pointless due to my distance. It was very satisfying to have all the paperwork and issues ironed out in advance with little trouble. (This was a corporate lease, in a separate state, being garaged in a third state.) Thanks guys! More