Back

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,234 Reviews

4,234 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
August 03, 2018

Unparalleled! I travel frequently and have been in for multiple service visits this year. Every visit I have been more than pleased. The staff is friendly, knowledg More

by SDCUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2018

Great Service Great Service!!!! I will always bring my car here. Customer service number 1!!!!! Great Service!!!! I will always bring my car here. Customer service More

by LAUR955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2018

Great Always quick and easy. Very friendly service associates. The two behind the check out counter for service are often rude and a bit snotty, but the ser More

by Jczhtla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2018

Service for personal car Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drink More

by LSHULSEY0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Diana Bell
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2018

Friendly staff, clean waiting areas It is always a pleasure to be welcomec to your car dealer by friendly staff. I was greeting in the service lane before I even turned off the car engin More

by MBELL4474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 02, 2018

All around great care Greeted with warm friendly smiles from GM to associates and they took great care of my car. I loved that the GM greeted everyone with a warm smile and More

by Letitia231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Alex Williams, Diana Bell
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2018

Great Service Department Post sale service is one of the most important things to me. I don't want to feel like, "okay, we got your money, now go away". My service adviser is More

by tatersqueezins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

August 01, 2018

Great Customer Service LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my More

by KBKGgardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Diana Bell, Leanne Knight
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for your kind review; we are happy to pass along your comments to Leanne and the team here at Jim Ellis Kia of Kennesaw! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

July 31, 2018

Oil change maintenance I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snac More

by STERLING0055
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 31, 2018

Kia Battery Warrany Issues Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely man More

by MARK.MCCRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks, Mark! We appreciate your continued business with us, and we're looking forward to your next visit!

...
401
...