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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,143 Reviews

4,143 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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July 03, 2018

Great ending to a frustrating event! I left the collision center that my insurance recommended & my check engine light was on. Instead of them trying to fix it, they told me to take it to More

by DEBBJ36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 13, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 03, 2018

Great service. Great people. I found nail in tire over the weekend. Took car in early on Monday. Quick and great service. Car was dirty when I took it in. Clean and vacuumed when More

by TKBURGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
July 02, 2018

Scheduled Maintenance Everyone was very nice. They got everything done an hour ahead of schedule and provided a ride to and from the mall. Always a pleasure. More

by AKILAH.CHOPFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Keith BANNER
July 02, 2018

EXCELLENT SERVICE ALL THE WAY AROUND THEY WERE VERY HELPFUL IN DETERMINING THE UNDERLYING ISSUE IN MY 14 KIA SOUL. THEY COMPLETED THE DIAGNOSTIC TEST IN A VERY TIMELY MANNER AND WERE VERY More

by W.BRENT2193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON DALE, Diana Bell
July 01, 2018

Ruined my tintted window. I went to get an oil change and paid $100.00 to have a full drail. After leaving I realized the tint on my back driver side window was completely mess More

by NCAUSEY92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Vera
Jul 10, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi There, We apologize for any inconvenience this has caused as well as our response. I have heard that you are scheduled to get that window re-tinted. We again apologize and let me know if you need anything in the meantime - betsym@jimellis.com or 770-370-4875. Thank you! Betsy Whitehead Marketing Manager

June 30, 2018

Jim Ellis Kia Kennesaw. .. AWESOME!! I live on the other side of town away from now Jim Ellis Kia Kennesaw. I travel 35 miles out of my way to visit that location. It alk because if t More

by TLdial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the service team member's that was on duty 6.28.2018, Diana Bell
June 29, 2018

Diana Bell was awesome she gave me great service. Shr gave me the red carpet service. I would go back to her anytime she is the best More

by KLSPOLITICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 01, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

June 29, 2018

Great Customer Service Great customer service!! Lavar is simply awesome. He's friendly and an amazing gentleman. Always answers all of my questions. I Love him, Love him! More

by ELAINEBF49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Blake Hodoh
Jul 01, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

June 29, 2018

Service on my Kia Sorento From the moment I drove into the service center, the friendly staff began assisting me. I explained why I was there and was told it would be taken car More

by LCLOER64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks, Chrissy Caracalas
Jul 01, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

June 29, 2018

Top Notch I have been sleeping on Kia. The customer service they give you from the time you pull until you leave is phenomenal.. Thanks Guys!!! #NewCustomerWon. More

by SHARETTA_COLLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy with the pretty eyes did had great service too.. Sorry didn't get his name.., Lavar Frederick
Jul 01, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Sharetta. Please let us know if there is ever anything else we can do for you! Safe travels!

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