Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,158 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Great experience Very easy to get in for my service, great service and people! Comfortable waiting room with outlets to plug in my dead phone. Diane got the initial se Very easy to get in for my service, great service and people! Comfortable waiting room with outlets to plug in my dead phone. Diane got the initial service going and Lavar finished up. More
Review I came in expecting not to pay much but to get value and quality for my money as well. They exceeded what I expected and honored my warranty for my ve I came in expecting not to pay much but to get value and quality for my money as well. They exceeded what I expected and honored my warranty for my vehicle as well. More
Courteous Diana Bell provided excellent customer service, and I appreciate knowing that your company offers shuttle service instead of waiting. Great perk! Tha Diana Bell provided excellent customer service, and I appreciate knowing that your company offers shuttle service instead of waiting. Great perk! Thank you for honoring my tire rotation as well. More
Great Oil change in and out no problems and they washed the car and they were very friendly the service dealership was clean and everyone seemed to be happ Oil change in and out no problems and they washed the car and they were very friendly the service dealership was clean and everyone seemed to be happy More
Always Pleasant Great service! Always pleasant and easy to deal with. Rachel is so sweet. They always try and go above and beyond to accommodate owners! Thanks! Great service! Always pleasant and easy to deal with. Rachel is so sweet. They always try and go above and beyond to accommodate owners! Thanks! More
Summary of service I was told on the phone i had one recall. Get there and there are 3. I also wanted an oil change I had a coupon from when I purchased the car was told I was told on the phone i had one recall. Get there and there are 3. I also wanted an oil change I had a coupon from when I purchased the car was told now that it is Jim Ellis they wont honor the coupons anymore. I have only had my car a year and a half should be able to use my coupons. Made me want to start looking for another car with Carl Black never had this problem there. More
Excellent Service from Diana!!!! As always, it is a pleasure to deal with Diana. We contacted her to schedule an appointment and were offered a time that was convenient for us. We kn As always, it is a pleasure to deal with Diana. We contacted her to schedule an appointment and were offered a time that was convenient for us. We know we can leave our car and all our concerns along with routine maintenance will be handled professionally. We could not have asked for better service! More
Diana was outstanding...10 stars!! Outstanding...Diana went above and beyond!! She secured me an immediate service time and met me upon arrival. All actions were accomplished in a pro Outstanding...Diana went above and beyond!! She secured me an immediate service time and met me upon arrival. All actions were accomplished in a professional manner! More
Just right! I'm so glad Jim Ellis took over Cobb County KIA. The attention to me and attention to car details are top notch. Diana went out of her way to make sur I'm so glad Jim Ellis took over Cobb County KIA. The attention to me and attention to car details are top notch. Diana went out of her way to make sure everything was clear from the start and perfect on delivery. The rest of the team, including Jason, pitched in to help as well. Welcome to Marietta, Jim Ellis Team. I'm glad you're here. More
Service The service is always amazing, everytime I go they make sure I get exactly what I need. All the employes are very attentive and kind. The service is always amazing, everytime I go they make sure I get exactly what I need. All the employes are very attentive and kind. More