Jim Ellis Kia of Kennesaw - Service Center

Great experience with our first Kia We purchased a used Kia through Carvana and wanted to get it looked over (there was some noise while driving and a bit of a vibration in the pedals du We purchased a used Kia through Carvana and wanted to get it looked over (there was some noise while driving and a bit of a vibration in the pedals during downshifting) before committing to the purchase. Rachel and the others at Jim Ellis Kia took great care of us. The technicians at Kia found and diagnosed the problem and took care of it all under warranty. Rachel kept us informed throughout the process and really took care of us even though we didn't purchase the vehicle from the dealership. We will definitely take our new Kia back for service in the future. More

Great Service I had my first oil change on my new Stinger and as always the service center was outstanding. The performed the work in a timely time and everyone was I had my first oil change on my new Stinger and as always the service center was outstanding. The performed the work in a timely time and everyone was pleasant . More

Good Service Great Customer Service was provided by Diane Bell. Getting my keys programmed took longer to get completed than expected due to high volume of servi Great Customer Service was provided by Diane Bell. Getting my keys programmed took longer to get completed than expected due to high volume of service customers and the special visitor to the showroom. More

Awesome I had an awesome experience with David he is very knowledgeable...David is patient does not mind you asking question...David made sure that you unders I had an awesome experience with David he is very knowledgeable...David is patient does not mind you asking question...David made sure that you understood what he was doing went back over certain things by letting you do the exercise. David also emphasis that if there was something later that we forgot to please give him a call.GREAT SERVICE More

Diana is the best? I have know Diana Bell for over 6 years now, and she has always taken care of my. First it was a 2012 Optima SX Turbo, now it is a 2018 Stinger GT2. I I have know Diana Bell for over 6 years now, and she has always taken care of my. First it was a 2012 Optima SX Turbo, now it is a 2018 Stinger GT2. I will always call Diana for service. More

Awesome service Always good people here! I always go with Robbie, he does a good job of explaining what my car needs. Whatever questions I have he answers without hes Always good people here! I always go with Robbie, he does a good job of explaining what my car needs. Whatever questions I have he answers without hesitation. He’s good at getting things taken care of. More

Got the job done.. I Was in and out in less than an hour, just as promised...Lavar was helpful and personable made my visit worth my time...Thanks! I Was in and out in less than an hour, just as promised...Lavar was helpful and personable made my visit worth my time...Thanks! More

exellent The workers there were very willing to help me out, they offered me all the services they had. Everyone working their were very very positive. The workers there were very willing to help me out, they offered me all the services they had. Everyone working their were very very positive. More

Good service and Diana is wonderful Always nice and service is done well. I would recommend this dealership to others. Have purchased two vehicles from here. Hopefully will purchase my Always nice and service is done well. I would recommend this dealership to others. Have purchased two vehicles from here. Hopefully will purchase my third. More

Out standing service The team did everything they could to make sure that we were very satisfied . I wouldn’t take my cars any where else . And when I am ready to buy my The team did everything they could to make sure that we were very satisfied . I wouldn’t take my cars any where else . And when I am ready to buy my next car I will give Jim Ellis the opportunity to show me how good their sales force is. Since they took over and my sales rep is no longer there and he was the best. I bought three cars from him. More