Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,036 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Front brakes and oil change Andrew Maxted is an "asset" to the dealership! Have been a customer since 2008. He explains what needs to be performed, costs involved, and cares ab Andrew Maxted is an "asset" to the dealership! Have been a customer since 2008. He explains what needs to be performed, costs involved, and cares about you as a person. Mr. Robbie Brooks goes the extra mile. We appreciate both of them. Ms. L. Silcox More
regular maintenance Diana went out of her way to help with my list of issues. She was honest and direct with us which is always appreciated. Diana has helped us in the Diana went out of her way to help with my list of issues. She was honest and direct with us which is always appreciated. Diana has helped us in the past and was wonderful then as well. More
Keeping the same service provider It’s important to me that see Diane each time I have my car serviced. It makes for a quick and personal service appointment. She always makes an effo It’s important to me that see Diane each time I have my car serviced. It makes for a quick and personal service appointment. She always makes an effort to go over past services and make sure im up to date. More
People were polite and courteous. Love my local Kia, get all my service there. Found a part in the passage floor board that I don't know where it came from, will have to go back in to Love my local Kia, get all my service there. Found a part in the passage floor board that I don't know where it came from, will have to go back in to see what it is. More
Service I scheduled a service appointment. They were able to fit me in quickly and when I wanted. Everything was great and quick. Everyone was courteous and h I scheduled a service appointment. They were able to fit me in quickly and when I wanted. Everything was great and quick. Everyone was courteous and helpful. More
Fast service Excellent service. I was taken care of within minutes arriving. All service advisors are fantastic! I come here often to get my car serviced and they Excellent service. I was taken care of within minutes arriving. All service advisors are fantastic! I come here often to get my car serviced and they always do an outstanding job. More
Staff was courteous, knowledgeable and very helpful. I always bring my vehicle here. The service, staff and overall appearance of the facility is Awesome! I wouldn't take my vehicle any other place! I always bring my vehicle here. The service, staff and overall appearance of the facility is Awesome! I wouldn't take my vehicle any other place! More
Jason Dale greeted me as soon as I drove my Kia into the bay Got my car serviced quickly. I continue to get my Kia Forte serviced here. I highly recommend Jim Ellis Kia & JASON DALE. THANKS. Kathy Hall Got my car serviced quickly. I continue to get my Kia Forte serviced here. I highly recommend Jim Ellis Kia & JASON DALE. THANKS. Kathy Hall More
Jim Ellis isn’t honoring Cobb County Kia deals I purchased my tired with cobb county Kia and Jim Ellis would not honor the rotation and balance. I have not been happy since the purchase to Jim Ell I purchased my tired with cobb county Kia and Jim Ellis would not honor the rotation and balance. I have not been happy since the purchase to Jim Ellis Kia. They claim to pride themselves on customer service, but I have not seen it yet. Very disappointed. When I purchase my next vehicle, it will not be at at Jim Ellis dealership. More
Top notch customer service Excellent service! I was greeted from the moment I pulled into the service. I had a small wait time before I was helped but I notified from several as Excellent service! I was greeted from the moment I pulled into the service. I had a small wait time before I was helped but I notified from several associates that a particular associate would be right with me, which I didn’t mind at all. Went in for an oil change and needed one additional repair that was taken care off and barely two hours. I was offered the shuttle service but decided to go for a walk instead. While I was away I was updated on the progress of my service. Excellent! I will be back in deed More