Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,036 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Great Oil change in and out no problems and they washed the car and they were very friendly the service dealership was clean and everyone seemed to be happ Oil change in and out no problems and they washed the car and they were very friendly the service dealership was clean and everyone seemed to be happy More
Always Pleasant Great service! Always pleasant and easy to deal with. Rachel is so sweet. They always try and go above and beyond to accommodate owners! Thanks! Great service! Always pleasant and easy to deal with. Rachel is so sweet. They always try and go above and beyond to accommodate owners! Thanks! More
Courteous Diana Bell provided excellent customer service, and I appreciate knowing that your company offers shuttle service instead of waiting. Great perk! Tha Diana Bell provided excellent customer service, and I appreciate knowing that your company offers shuttle service instead of waiting. Great perk! Thank you for honoring my tire rotation as well. More
Excellent Service from Diana!!!! As always, it is a pleasure to deal with Diana. We contacted her to schedule an appointment and were offered a time that was convenient for us. We kn As always, it is a pleasure to deal with Diana. We contacted her to schedule an appointment and were offered a time that was convenient for us. We know we can leave our car and all our concerns along with routine maintenance will be handled professionally. We could not have asked for better service! More
Diana was outstanding...10 stars!! Outstanding...Diana went above and beyond!! She secured me an immediate service time and met me upon arrival. All actions were accomplished in a pro Outstanding...Diana went above and beyond!! She secured me an immediate service time and met me upon arrival. All actions were accomplished in a professional manner! More
Just right! I'm so glad Jim Ellis took over Cobb County KIA. The attention to me and attention to car details are top notch. Diana went out of her way to make sur I'm so glad Jim Ellis took over Cobb County KIA. The attention to me and attention to car details are top notch. Diana went out of her way to make sure everything was clear from the start and perfect on delivery. The rest of the team, including Jason, pitched in to help as well. Welcome to Marietta, Jim Ellis Team. I'm glad you're here. More
Summary of service I was told on the phone i had one recall. Get there and there are 3. I also wanted an oil change I had a coupon from when I purchased the car was told I was told on the phone i had one recall. Get there and there are 3. I also wanted an oil change I had a coupon from when I purchased the car was told now that it is Jim Ellis they wont honor the coupons anymore. I have only had my car a year and a half should be able to use my coupons. Made me want to start looking for another car with Carl Black never had this problem there. More
Awesome and friendly staff The staff was very friendly and helpful. I was served as soon as I walked in, and was updated about the service and future repairs throughout my wait The staff was very friendly and helpful. I was served as soon as I walked in, and was updated about the service and future repairs throughout my wait time. They always do great work and it's always a pleasure to return. More
Service The service is always amazing, everytime I go they make sure I get exactly what I need. All the employes are very attentive and kind. The service is always amazing, everytime I go they make sure I get exactly what I need. All the employes are very attentive and kind. More
First visit to Jim Ellis Kia Brought my Kia Soul in for servicing. Everyone that I had contact with was very friendly and helpful. I had been there many times before, but this was Brought my Kia Soul in for servicing. Everyone that I had contact with was very friendly and helpful. I had been there many times before, but this was the first time since the dealership had changed hands. Very impressed. More