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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,036 Reviews

4,036 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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July 19, 2018

Took Sedona for recalls Jason was very friendly, but also very professional. He explained everything, answered my questions, and even went back out to my car to retrieve som More

by Gapper
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

July 19, 2018

I had a wonderful experience working with Diana Bell. I called and was able to get in right away to get my 30,000 mile maintenance done. It was nice being able to talk to Diana when calling to schedul More

by SHAVONN.RING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Shavonn, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a terrific day!

July 19, 2018

Service Great service experience for a safety recall on my van. Friendly staff that kept me well informed during my visit. I love the free car wash/cleanup th More

by PBROCK58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 19, 2018

Fast & efficient I follow Diana Bell from one location to another for a reason! She goes above & beyond every time I need service! The other folks are great too. More

by MIZZTERRIG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2018

Great service experience This is a dealership that actually cares about the quality of their service and and the satisfaction of their customers. I will continue have my car s More

by BOB.EBBITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Here at Jim Ellis Kia of Kennesaw we sincerely value your business! Thanks again for the positive feedback, and we hope that you have a great day!

July 18, 2018

Routine maintenance Excellent service! Thanks for the promptness, friendliness and car wash. I love my Sportage. The waiting area is comfortable and it’s always a pleasur More

by KPICKLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 23, 2018 -

Jim Ellis Kia of Kennesaw responded

We want your visits to be as simple and convenient for you as possible. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

July 17, 2018

Great experience Very easy to get in for my service, great service and people! Comfortable waiting room with outlets to plug in my dead phone. Diane got the initial se More

by GIRLINV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We want all of your visits to be as simple and convenient for you as possible! Thanks for your wonderful review and we hope to be of service to you again down the road!

July 17, 2018

Review I came in expecting not to pay much but to get value and quality for my money as well. They exceeded what I expected and honored my warranty for my ve More

by ANTWANELLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Alex Williams, Rachel Vera, Robbie Brooks, Leanne Knight
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2018

Fast service and convenient location. Mr. Lavar was my service advisor, he was very nice. I had the oil changed and a nice cleaner car when I left. Thank you very much! More

by MRG08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting our staff! It is great to hear we could get you back on the road so quickly! Safe travels!

July 17, 2018

Quick service Lavar was able to get me in and out. Fast service. I would definitely recommend this dealership to anyone.in the future. I will be back for my car ser More

by GENELGARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Jul 19, 2018 -

Jim Ellis Kia of Kennesaw responded

We appreciate your recommendation of our staff and dealership! If you ever have any questions, we are always more than happy to help!

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