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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,038 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,038 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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August 02, 2018
Service for personal car Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drink Greeted immediately with a smile and professional service. Waiting room was pleasant and clean. Dealership had plenty of complimentary snacks, drinks, and magazines. Check out was quick and pleasant. Car was washed and vacuumed. More
by LSHULSEY0409
Verified CustomerEmployees Worked With
Jimmy Hendrix, Diana Bell
August 01, 2018
Great Customer Service LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my LeAnne and Diane, my customer service representative, and Andrew the service manager are wonderful! They were very helpful and attentive which made my experience at the dealership lovely. More
by KBKGgardner
Employees Worked With
Andrew, Diana Bell, Leanne Knight
July 31, 2018
Exceptional Service I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was l I just moved from South Florida and something happened to my car handle. I was so nervous as we are so new to here. I called the closest Kia and was lucky to get Leanne Knight. Immediately, she put my mind to ease and fit us in as soon as we could. When we arrived, she treated us with respect and kindness. She is exceptional at what she does. She was very honest and did what she could do to get our car properly fixed. All of my family drive a Kia, about 8 of us. Now I know where to go in Georgia when I am ready to buy another. All because of the type of service we receive. Thank you so much! -V. Ragoonanan More
by Trivin
Employees Worked With
Leanne Knight
July 31, 2018
Kia Battery Warrany Issues Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely man Lavar Frederick was professional and courteous. Lavar was able to determine the issues with my Kia battery and get the issue resolved in a timely manner. More
by MARK.MCCRAY
Employees Worked With
Lavar Frederick
July 31, 2018
Service Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. Went for an oil change.. no issues. Lavar is very personable and easy to work with. He made sure I was updated on time during my visit. More
by DANKST
Employees Worked With
Lavar Frederick
July 31, 2018
Thank you Service Dept! Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy Excellent, efficient service! Very friendly, transport to and from work. Will definitely continue servicing at Jim Ellis. Making an appt was very easy and quick. More
by SF12760
Employees Worked With
Robbie Brooks
July 31, 2018
Great The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend The service was great! They were all friendly and helped a lot. They even put my car thru the wash and vacuumed it. Would recommend More
by ZAKKMCDONALD
Employees Worked With
Leanne Knight
July 31, 2018
Oil change maintenance I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snac I had a wonderful experience. The entire staff is courteous, professional and ready to service your needs. The service center is always clean and snacks bountiful. The techs do a great job and work in a timely manner. I love the service. More
by STERLING0055
Employees Worked With
Lavar Frederick
July 30, 2018
SERVICE IN SERVICE DEPT Engine light was on. Didn't know what problem was and took car in without an appointment. Greeted by Jason who told me what it possibly could be. Said Engine light was on. Didn't know what problem was and took car in without an appointment. Greeted by Jason who told me what it possibly could be. Said since I didn't have appointment it could be a while. But he also said if it would be an extended wait time that they could have car to take me wherever I needed to go to while they worked on my car. He also asked if I would like a car wash. It didn't take long at all for them to complete work on my car. He also told me problem and how to avoid cost if it happens again. Very happy with his honesty, professionalism and help. Will ask for him anytime I will take my car in for service. More
by YOLANDA WINGFIELD
Employees Worked With
Jason
July 30, 2018
Great service They are always courteous and get the job done. AlwYs pleases with my service when I leave. Love that they have early service so I’m not late to work! They are always courteous and get the job done. AlwYs pleases with my service when I leave. Love that they have early service so I’m not late to work! More
by CANESSA30
Employees Worked With
Leanne Knight
