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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,038 Reviews

4,038 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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August 05, 2018

I have always received excellent service, thanks to Diana. Diana Bell is always so friendly, informative, and professional. She always refreshes your memory by reminding you of all the amenities offered @ the More

by TINATOLES23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

August 04, 2018

Jim ellis serice I brought my car up on a Saturday afternoon. The service department was closed but one of the service man was still there I showed him my concern. He More

by ANITASTEWART66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

August 04, 2018

Great service and great staff members. Great service exerience. La'var was reallly friendly and knowledgeable regarding my service needs. Every time I come to the business I'm greeted by More

by SFRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2018

Great Service Great Service!!!! I will always bring my car here. Customer service number 1!!!!! Great Service!!!! I will always bring my car here. Customer service More

by LAUR955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Robbie Brooks
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 03, 2018

Unparalleled! I travel frequently and have been in for multiple service visits this year. Every visit I have been more than pleased. The staff is friendly, knowledg More

by SDCUST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2018

Good Service Had taken car in for routine maintenance and the service was outstanding. Meet w/ friendly face and and prompt attention given for reason for needed s More

by BROWNFRAN8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 06, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 02, 2018

Great Service Department Post sale service is one of the most important things to me. I don't want to feel like, "okay, we got your money, now go away". My service adviser is More

by tatersqueezins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

August 02, 2018

Great Always quick and easy. Very friendly service associates. The two behind the check out counter for service are often rude and a bit snotty, but the ser More

by Jczhtla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

August 02, 2018

Friendly staff, clean waiting areas It is always a pleasure to be welcomec to your car dealer by friendly staff. I was greeting in the service lane before I even turned off the car engin More

by MBELL4474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

August 02, 2018

All around great care Greeted with warm friendly smiles from GM to associates and they took great care of my car. I loved that the GM greeted everyone with a warm smile and More

by Letitia231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Alex Williams, Diana Bell
Aug 03, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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