Jim Ellis Kia of Kennesaw - Service Center

professional and courteous Lavar Frederick was a pleasure to work with and I was most satisfied. This was my first visit and I shall return without a doubt. Lavar Frederick was a pleasure to work with and I was most satisfied. This was my first visit and I shall return without a doubt. More

Efficient Friendly staff. Very informative. Service to car in a timely manner. Enjoyed the waiting area with complimentary snacks/drinks provided as well as g Friendly staff. Very informative. Service to car in a timely manner. Enjoyed the waiting area with complimentary snacks/drinks provided as well as guest WiFi- all very nice touches! More

Service Brought in my KIA for an oil change and tire rotation and received excellent service from Service Consultant Diana Bell. The KIA was finished when pro Brought in my KIA for an oil change and tire rotation and received excellent service from Service Consultant Diana Bell. The KIA was finished when promised. More

Leaving satisfied... I've used this Kia dealership for every service on my 2013 Kia Optima and have left grateful and satisfied. I would recommend them based on their at I've used this Kia dealership for every service on my 2013 Kia Optima and have left grateful and satisfied. I would recommend them based on their attention to details, accuracy of service and friendly environment. More

Great service department! Diana in the service dept was great. She's kept my updated on my car and was very personable. They even washed and vacuumed my car for free! Diana in the service dept was great. She's kept my updated on my car and was very personable. They even washed and vacuumed my car for free! More

Will be back again and again Jim Ellis has again exceeded my expectations. The service department is making adjustments in customer service that others should take note of. The Jim Ellis has again exceeded my expectations. The service department is making adjustments in customer service that others should take note of. The UVO app to set an appointment is spot on. Each time I have arrived, someone from the staff has met me at the car before I have gotten out of it. Dianna keeps me up to date with the status of the service and always has a great story to share of her grandkids as we brag about our little wonder. More

Great Service was quick I was in and out..Hot coffee was available. Friendly faces everyone willing to help. The facilities was very clean including restroo Service was quick I was in and out..Hot coffee was available. Friendly faces everyone willing to help. The facilities was very clean including restroom Thanks Jim Ellis More

Maintenance Service fro my 2017 Sportage From making my appointment to my departure - the customer service was fantastic. Everyone I came into contact with greeted me with friendliness and g From making my appointment to my departure - the customer service was fantastic. Everyone I came into contact with greeted me with friendliness and genuine concern for my visit to Jim Ellis Kia. My Service Manager - Robbie/Robert was very nice and explained everything is detail, answered all my questions with patience and listened to my concerns. I bought my Sportage last year at this dealership and the transition to Jim Ellis has been a very good experience. I'll be back! More

Excellent service Kennesaw Kia dealer's service was always awesome. They are very kind and friendly. Also, building is always clean and I feel very comfortable. I Kennesaw Kia dealer's service was always awesome. They are very kind and friendly. Also, building is always clean and I feel very comfortable. I definitely recommend the Kennesaw dealer. More

Awesome service Great service was provided . It was free and I was offered a ride to the mall while my car was serviced . It was an overall great experience. I also h Great service was provided . It was free and I was offered a ride to the mall while my car was serviced . It was an overall great experience. I also had a courtesy call when my car was done and a ride to pick me up from the mall . More