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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
3,927 Reviews

3,927 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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July 09, 2018

Great service Have a noise over the left door which had been worked on before. Mr. Brooks found out that the noise was occurring around the sun roof. Great job det More

by RERECHARLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
July 09, 2018

Front brakes and oil change Andrew Maxted is an "asset" to the dealership! Have been a customer since 2008. He explains what needs to be performed, costs involved, and cares ab More

by Ms. L. Silcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Andrew Maxted, Robbie Brooks
July 09, 2018

regular maintenance Diana went out of her way to help with my list of issues. She was honest and direct with us which is always appreciated. Diana has helped us in the More

by DAN@SOUTHERNSIGNS.US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2018

Keeping the same service provider It’s important to me that see Diane each time I have my car serviced. It makes for a quick and personal service appointment. She always makes an effo More

by LTW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeters: very helpful fans a nice touch for such a busy service center
July 07, 2018

People were polite and courteous. Love my local Kia, get all my service there. Found a part in the passage floor board that I don't know where it came from, will have to go back in to More

by CLARISSAFIELDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Vera
July 06, 2018

Service I scheduled a service appointment. They were able to fit me in quickly and when I wanted. Everything was great and quick. Everyone was courteous and h More

by schicksrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
July 06, 2018

Fast service Excellent service. I was taken care of within minutes arriving. All service advisors are fantastic! I come here often to get my car serviced and they More

by CHRISTON.MCKINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Zakaria Benabdesselam
July 06, 2018

Staff was courteous, knowledgeable and very helpful. I always bring my vehicle here. The service, staff and overall appearance of the facility is Awesome! I wouldn't take my vehicle any other place! More

by MELVIN_ABRAMSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Rachel Vera, Robbie Brooks
July 04, 2018

Jason Dale greeted me as soon as I drove my Kia into the bay Got my car serviced quickly. I continue to get my Kia Forte serviced here. I highly recommend Jim Ellis Kia & JASON DALE. THANKS. Kathy Hall More

by kathyhall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
July 04, 2018

Jim Ellis isn’t honoring Cobb County Kia deals I purchased my tired with cobb county Kia and Jim Ellis would not honor the rotation and balance. I have not been happy since the purchase to Jim Ell More

by Doesitmatter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rachel Vera
Jul 10, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi There, On behalf of Jim Ellis Kia of Kennesaw, I apologize for the experience you had with us. I'd like to learn more about your experience. At your earliest convenience, please give me a call at 770-370-4875 or email me at betsym@jimellis.com. Thank you!

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