Jim Ellis Kia of Kennesaw - Service Center

Great service Ms Bell is awesome everytime, she is helpful and assured that my car is well taken care of! She does a wonderful job, and gives good advice Ms Bell is awesome everytime, she is helpful and assured that my car is well taken care of! She does a wonderful job, and gives good advice More

Best dealership customer service I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away sat I have had several occasions to use this dealership for service on my Kia Sportage. They have exceptional customer service and I always drive away satisfied with the service and a clean vehicle. Guess that's why they are always so busy More

Customer Service was amazing! Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded Everyone is very friendly and polite. Lavar kept me informed and updated on the progress the whole way through. The waiting area was clean and loaded with snacks and drinks. More

Great experience I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I would I always have a great experience at Jim Ellis Kia of Kennesaw. Their service area is always clean, and the employees are friendly and helpful. I wouldn't want to take my Kia anywhere else to get serviced! More

Customer Service Goes Along Way Diana Bell is one of the main reasons I return to have service work for my 2013 KIA. I will pay more to come to this KIA location because of the custo Diana Bell is one of the main reasons I return to have service work for my 2013 KIA. I will pay more to come to this KIA location because of the customer service provided by Diana Bell and others. Thank you! - Eric More

Fine experience Lavar was friendly and helpful. He applied a coupon from the dealership that wasn't directly related to my visit but had some services that overlappe Lavar was friendly and helpful. He applied a coupon from the dealership that wasn't directly related to my visit but had some services that overlapped. I appreciated the slight savings. More

Very attentive, but I left sounding worse than when I came. The service rep was very attentive to my time and safety, but my car sounded much worse than when I arrived. I should not have been allowed to drive The service rep was very attentive to my time and safety, but my car sounded much worse than when I arrived. I should not have been allowed to drive off the lot with my car sounding the way it did. Not only should the trouble been explained better it should have been demonstrated so I could have made a more informed decision about the service I should have received. More

Cordiality and good Service People were very cordial there. Robbie Brooks was very attentive. The young shuttle driver was very polite. The service was well done. I would recomme People were very cordial there. Robbie Brooks was very attentive. The young shuttle driver was very polite. The service was well done. I would recommend this dealer to my friends. More

Very nice and everything was explained in full detail Everyone was friendly and helpful. The place was clean, and i did not have to wait long. The price was good and everything was explained in full detai Everyone was friendly and helpful. The place was clean, and i did not have to wait long. The price was good and everything was explained in full detail More