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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,038 Reviews

4,038 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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September 05, 2018

Tires rotated and oil change I was very pleased with the prompt car service and excellent customer service. I was told it would be about an hour and a half and it was done in abo More

by PPSNOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, I believe in service. Then, I spoke with a gentleman who use to be is police chief...very nice.
Sep 10, 2018 -

Jim Ellis Kia of Kennesaw responded

We're glad to hear we could get you back on the road so quickly! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2018

Service with a smile Diana was very helpful, and the experience over all was very pleasant. I needed an oil change as my service was past due. Diana recommended a 30,000 t More

by TBONSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
September 05, 2018

car in for routine service brought car in for routine service and techs spotted a potentially problematic issues which was repaired immediately. I was brought back and the probl More

by ANJING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell
Sep 07, 2018 -

Jim Ellis Kia of Kennesaw responded

Hi there! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 04, 2018

Visit 8/31/2018. very nice qualified people who cared about the service they provided. they noticed the alignment was out and fixed it for me. I'll be back! Thank you More

by NANCY.I.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
September 04, 2018

Service Department I absolutely love the Kia dealership! Lavar went above and beyond to ensure my car was fixed and that I was able to be transported to and from work... More

by greenkhadija
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
September 03, 2018

Quick dependable service My Kia Optima was due for service. They got me in the same day, got me out in record time, washed my car, and vacuumed it too. My representative wa More

by KATHYBGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service! If there's anything further we can do for you, we are happy to help!

September 03, 2018

Great They take great care of me and my car, everyone was nice and willing to help, i leave in rome and travel to this kia More

by FROGGY8606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance!

September 03, 2018

Comfortable..environment....knowledgeable..staff. Over all a good dealer ship everyone seems to have the people service profit approach I bring my business to this dealership because of Mr.Andre Youn More

by HERCULESKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Young, Lavar Frederick, Blake Hodoh, Alex Williams
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to working with you again in the future. Take care!

September 01, 2018

I would recommend for services and sales In short, good service, good location, good conversation and great follow-up request for my survey inputs...thanks!! Wonderful attention to my reque More

by MORENEWSTEPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Hendrix, Diana Bell
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We are glad to hear you enjoyed your service visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2018

Fast diagnosis of issue I had a backup camera that was intermittent and saw that there were issues with them online. Brought my Sorento to my dealer and found that is was th More

by TONY.CONTRADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Leanne Knight
Sep 05, 2018 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Tony! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

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