Jim Ellis Kia of Kennesaw - Service Center

Service Mr. Brooks was friendly and professional. The work was performed completely and in a timely manner. There seemed to be a different feeling at the cen Mr. Brooks was friendly and professional. The work was performed completely and in a timely manner. There seemed to be a different feeling at the center this time. Couldn't put my finger on it but people seemed to have low morale. Mr. Brooks was his same friendly self, but others just didn't seem as friendly or happy. Maybe it was just a bad day? More

Great service. As always received great service , had me in and out in in time they had told.me. Customer service was wonderful, always nice and friendly. As always received great service , had me in and out in in time they had told.me. Customer service was wonderful, always nice and friendly. More

Exceptional service! I was treated with respect and led through every step of the process by Diana. It was the best service experience I've ever had. I was treated with respect and led through every step of the process by Diana. It was the best service experience I've ever had. More

Swift, courteous, and no pressure I was sent to KIA on a recall notice regarding my sedona. I would typically avoid dealership service departments because past experiences have been n I was sent to KIA on a recall notice regarding my sedona. I would typically avoid dealership service departments because past experiences have been not so pleasant. Usually the visit to the service department took HOURS and came out spending 5x's the amount I expected to spend on things I had no idea was wrong with my vehicle. THIS WAS NOT THE CASE at KIA. They greeted me immediately and had many folks trying to help me. I had my recall issue addressed, fixed, and out in 2.5 hours...AMAZING!! More

recall notice on computer and air cond. repair. Brought car in for recall letter on computer. I also mentioned the air did not seem to be cooling well. As it turned out complete air compressor had Brought car in for recall letter on computer. I also mentioned the air did not seem to be cooling well. As it turned out complete air compressor had gone bad and replaced under warranty. Robert kept me apprised of how the work was going. The whole experience was above what was expected. Thank you. More

Great service 👍 I love my new 2018 Kia Sorrento. The free oil change and that it’s returned in a timely manner and they clean your vehicle inside and outside. I love my new 2018 Kia Sorrento. The free oil change and that it’s returned in a timely manner and they clean your vehicle inside and outside. More

Everything went well and LeAnne was very nice. LeAnne was very nice and very helpful. She greeted me, walked me to my car and made sure that I was happy when I left! LeAnne was very nice and very helpful. She greeted me, walked me to my car and made sure that I was happy when I left! More

Great dealership Great service program. Good price point too. Fast and professional, very knowledgeable about the services required. They know the acessories and are Great service program. Good price point too. Fast and professional, very knowledgeable about the services required. They know the acessories and are reasonable on any needed add one. More

Regular Oil Change Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on y Always a pleasure to get maintenance taken care of here. Informative on process and wait time. All members of the staff acknowledge you and check on you. Called same morning and Lavar was able to get me in quick and painless! More