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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,171 Reviews

4,171 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 02, 2019

Oil Change Quick service & friendly employees. Robbie is always quick to check in and gets right to the point & even throws a little humor in to it. More

by MARCATPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your response to the quality of service Robbie provides! Feel free to reach out to us if you need anything. Have a wonderful day!

April 02, 2019

Flat tire They were quick to determine the reason for the flat. Showed me where it was located and advised me that it could be repaired. However, the dealersh More

by LEAMAC1965
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

We appreciate all of your feedback and apologize for any inconvenience. Feel free to reach out to us if you need anything or have any further concerns. Have a wonderful day.

April 01, 2019

"Fantastic Experience" Robbie is a sensational service adviser. Very knowledgeable, friendly, great communicator, and was always available to give me updates on my car. More

by MARCROBERGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
April 01, 2019

Excellent Service Robbie is the absolute best. Always takes great care of me, I truly appreciate him for all he does and his hard work with the company. More

by cehaskins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear, Cehaskins! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 01, 2019

It took so long My service adviser was very nice and explained all very well. The service of my car took so long. My car was dropped off around 11:30 am and I was More

by Marcagor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian (I think)
Apr 16, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for your honest feedback. Please give us a call if you would like to discuss this further. We are always happy to help!

April 01, 2019

Satisfied Customer I brought my car in at 7:30 that morning. Jason Dale was very helpful and professional. I needed a ride to work and he was able to assist with that More

by TANGELIA.BEDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 01, 2019

Fast and easy The last time I came in for a tire rotation and oil change it took the usual long length but, this time when Chris came to get me I was shocked that i More

by JORDANKETCHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Csercsics
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Jordan! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2019

3/29/19 Service and Detailing Excellent service. Diana is always professional, kind, attentive and efficient. Chris was courteous, knowledgeable and timely. The detailing job ma More

by AVERY.FLOWER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris. , Diana Bell
Apr 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Avery, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

March 28, 2019

Excellent experience Loving working with Diana Bell. Well prepared the documents and offered me good price. I will recommend my friends to go with Diana Bell definitely! More

by TIANKUNZHAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 08, 2019 -

Jim Ellis Kia of Kennesaw responded

Congratulations on your new vehicle! We're happy to hear Diana was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

March 27, 2019

Replacement/Installation windshield washer motor pump Diana Bell met with us promptly at the appointed time, listened to our problem, then facilitated the replacement and installation of the defective par More

by Mike2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 04, 2019 -

Jim Ellis Kia of Kennesaw responded

We are pleased to hear Diana took great care of your KIA! Please let us know if there is ever anything else we can do for you! Safe travels!

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