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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,171 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,171 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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April 15, 2019
Great expy Jason was such a wonderful adviser.He didn’t try to sell me any services I didn’t need . He came back and forth to let me know what they were doing. I Jason was such a wonderful adviser.He didn’t try to sell me any services I didn’t need . He came back and forth to let me know what they were doing. I was very much Impressed.Thank you Jason! More
by WELCH.TINA.E
Verified CustomerEmployees Worked With
Jason Dale
April 15, 2019
Another Great Experience Each time I’ve visited the dealership, since I purchased my vehicle, and back for scheduled maintenance, I have been well pleased with the customer se Each time I’ve visited the dealership, since I purchased my vehicle, and back for scheduled maintenance, I have been well pleased with the customer service provided. More
by ihufstetler
Employees Worked With
Christina Lawson
April 14, 2019
GREAT CUSTOMER SERVICES CHRIS CSERCSICS IS AWESOME he was very friendly and polite he asked me how i like it 2019 Kia I am a 1st time customer .I told him it was A Great CHRIS CSERCSICS IS AWESOME he was very friendly and polite he asked me how i like it 2019 Kia I am a 1st time customer .I told him it was A Great Car something different ..Chris is a very Nice Guy his his CUSTOMER SERVICES SKILL IS ON POINT More
by Vanessa
Employees Worked With
April 13, 2019
My experience with Jim Ellis Kia I gave this dealer 5 stars because they are knowledgeable. I didn't want to lower my rating but I had two things happen that I want to address. If a c I gave this dealer 5 stars because they are knowledgeable. I didn't want to lower my rating but I had two things happen that I want to address. If a customer (especially a female) has an issue in my case my tire had a nail in it. Let me know that you can't repair it not that it's not repairable. The Monday after my key was reprogrammed my car was acting like it wanted to shut down that scared me but when I called the dealership I was told if it happened again look at several light on the dash if they are on call us so you can bring the car in. Today is a week so far so good my car has not duplicated the symptoms it displayed on Monday. More
by Denise
Employees Worked With
Christina Lawson, Jason Dale
April 09, 2019
great experience People were friendly service was excellent. Service was performed in a timely manner. There was not a long wait to be waited on. Overall service was g People were friendly service was excellent. Service was performed in a timely manner. There was not a long wait to be waited on. Overall service was great. More
by KAPPAWARE1
Employees Worked With
Diana Bell
April 09, 2019
Awesome, thorough Awesome, thorough, timely. Great customer service renered by Diana Bell . Came in and immediately greated. Appointment was for 8:15 and my car was t Awesome, thorough, timely. Great customer service renered by Diana Bell . Came in and immediately greated. Appointment was for 8:15 and my car was taken back right on time. After suggestions and completion of my service car was washed. Overall great job for thos visit. More
by PARKMAN_2005
Employees Worked With
Diana Bell
April 08, 2019
Outstanding customer service I always have outstanding customer service here when I have my Kia Optima serviced. Diana Bell has always been my service contact there and she is th I always have outstanding customer service here when I have my Kia Optima serviced. Diana Bell has always been my service contact there and she is the main reason I keep coming back. She cares about her clients and that is hard to find nowadays. More
by KiaOptimaowner
Employees Worked With
Diana Bell
April 08, 2019
Friendly service team, on-time delivery! The service team is on-time, friendly and knowledgeable. My car is always perfectly maintained, clean and finished when promised. It's easy to make an The service team is on-time, friendly and knowledgeable. My car is always perfectly maintained, clean and finished when promised. It's easy to make an appointment, and the waiting area is comfortable. More
by CINDY.PARMAN
Employees Worked With
Diana Bell
April 08, 2019
Service department I have always had great service at Jim Ellis Kia. I bought my Sportage new in 2014, and this dealership has done all of the maintenance. I’ve never ha I have always had great service at Jim Ellis Kia. I bought my Sportage new in 2014, and this dealership has done all of the maintenance. I’ve never had an issue. The staff is honest, friendly and knowledgeable. More
by SHANFORTUNE
Employees Worked With
Jason Dale
April 07, 2019
Diana Bell makes buying a Kia easy for Gary and I Gary has bought me 5 kias in the past 7 years and from customer service too all of our service on all cars Diana Bell has made our life a whole lot ea Gary has bought me 5 kias in the past 7 years and from customer service too all of our service on all cars Diana Bell has made our life a whole lot easier she’s great at what she does. More
by ANGIEMAMA46
Employees Worked With
Diana Bell
