Jim Ellis Kia of Kennesaw - Service Center

My service was awesom. Robert always does a great job!!! The only reason I come to Jim Ellis Kia is because Robert is still there in the service department. He is very friendly and I never feel pressured. The only reason I come to Jim Ellis Kia is because Robert is still there in the service department. He is very friendly and I never feel pressured. He suggest what I need for my car and I have it done. Simple as that. More

Got us back on the road quicly Robbie and Blake made every effort to get us back on the road quickly when we had an issue with the battery. They also made sure we had all the inform Robbie and Blake made every effort to get us back on the road quickly when we had an issue with the battery. They also made sure we had all the information about what was checked on the car so we can be confident in the repair. More

Great service! Diana got me back up and running very quickly and keeped me well informed about the status of my car. I was very happy with my service. Diana got me back up and running very quickly and keeped me well informed about the status of my car. I was very happy with my service. More

Loved my service & Diana was great!! Everything was so great start to finish! Diana made sure I was taken care of & walked me through the whole process. I really felt at home! Everything was so great start to finish! Diana made sure I was taken care of & walked me through the whole process. I really felt at home! More

Great Everyone is very nice and personable. The customer service was great. The waiting area was clean and well organized. The wait time was not too long. D Everyone is very nice and personable. The customer service was great. The waiting area was clean and well organized. The wait time was not too long. Diane would keep me updated as to what was going on with my car. More

Awesome As always!!! Love Coming here! They are always professional and Nice. To day they went above and beyond for my Family today! I look forward to the next Kia I ha Love Coming here! They are always professional and Nice. To day they went above and beyond for my Family today! I look forward to the next Kia I have the ability to buy from you guys ! More

Great Customer Service! It's too early to rate about the Quality of Work, but I was able to rate all other categories. Five stars for all. You guys are incredible. I'll stick It's too early to rate about the Quality of Work, but I was able to rate all other categories. Five stars for all. You guys are incredible. I'll stick with my KIA. Thanks! More

Great service The representative was very nice and helpful and my car was done earlier than he quoted. He also showed concern for the damage to my car and offered The representative was very nice and helpful and my car was done earlier than he quoted. He also showed concern for the damage to my car and offered to vacuum my car instead of washing. More

Very supportive and helpful I worked with Chris Kittiphanh for repairing my 2005 Kia Spectra. Chris was very helpful and supportive in repairing my car in a timely fashion I worked with Chris Kittiphanh for repairing my 2005 Kia Spectra. Chris was very helpful and supportive in repairing my car in a timely fashion More

Excellent Service Department I called at the last minute to get an oil change and Felicia was able to squeeze me in at 4:30 on the Monday before a holiday weekend. My Service Writ I called at the last minute to get an oil change and Felicia was able to squeeze me in at 4:30 on the Monday before a holiday weekend. My Service Writer Robbie, even stayed past his normal time to leave to make sure everything went well with my vehicle. I am always very pleased with the service I receive when I bring my car in. More