Jim Ellis Kia of Kennesaw - Service Center

Excessive wait time The wait time was excessive for what I was getting done. They need to at least offer a free shuttle to the shopping center across the street! The wait time was excessive for what I was getting done. They need to at least offer a free shuttle to the shopping center across the street! More

Service My customer service lady was great . The place was clean. My service person kept me up to date on the progress of my car. I was out in 45 min My customer service lady was great . The place was clean. My service person kept me up to date on the progress of my car. I was out in 45 min More

Service I am always pleased with the service, staff professionalism and price. The customer service is awesome plus they wash and vacuum my car. The shop is a I am always pleased with the service, staff professionalism and price. The customer service is awesome plus they wash and vacuum my car. The shop is always clean as well. More

Excellent. Because Mr. Williams knows his job from front to back. And also he was a pleasure to work with and I didn't feel as nervous like i have been in the p Because Mr. Williams knows his job from front to back. And also he was a pleasure to work with and I didn't feel as nervous like i have been in the past. More

Great service department! I made an appointment on a Friday for an oil change and check a sensor that had come on and went off. The service advisor (Chris) was great. He met I made an appointment on a Friday for an oil change and check a sensor that had come on and went off. The service advisor (Chris) was great. He met me at the bay and opened my door. We were told it would be Less than 2 hours and we headed to lunch. The work was completed within the time and my car was washed. It was a great service experience. More

Great service This dealership and service really works hard to take care of you while you are waiting. They keep you informed. I truly enjoy coming and having them This dealership and service really works hard to take care of you while you are waiting. They keep you informed. I truly enjoy coming and having them explain what is happening with my car. More

15K service The 15K service was faster than I expected. I was in and out in no time. I was assisted immediately upon arrival. Of course it was suggested that I The 15K service was faster than I expected. I was in and out in no time. I was assisted immediately upon arrival. Of course it was suggested that I replace some filters which I did since the price wasn't too bad, but, I probably could have gotten that done cheaper elsewhere. More

Oil change I love this service department. Robbie is my advisor and I have been working with him for years. I will not go any where else! I love this service department. Robbie is my advisor and I have been working with him for years. I will not go any where else! More

The team is awesome! I found my visit to be amazing! On time, efficient, thorough, patient, understanding and overall just really nice. The manager (sorry I cant remember I found my visit to be amazing! On time, efficient, thorough, patient, understanding and overall just really nice. The manager (sorry I cant remember names 😖)and Jason Dale (aka Dale Earnhardt helped me remember) were awesome! Good job! I have been wanting a Jeep but looking at a Sportage just so I can keep going to this team! More

My service was awesom. Robert always does a great job!!! The only reason I come to Jim Ellis Kia is because Robert is still there in the service department. He is very friendly and I never feel pressured. The only reason I come to Jim Ellis Kia is because Robert is still there in the service department. He is very friendly and I never feel pressured. He suggest what I need for my car and I have it done. Simple as that. More